August 2023 by Esther Curtis
The only reason I still buy from this place is because the clothing selection is pretty good. However, the prices are high and the manager and staff I’ve met at this location have been rude and abrupt. I’ve seen them mistreat other customers as well. The money we spend at this store helps others in recovery - a little kindness and customer service would go a long way to keep us coming back. Some retraining is definitely in order. OPEN YOUR DRESSING ROOMS.
July 2023 by Kristen Braybrooke
Yesterday, Tuesday, I was in the Easton Goodwill in the late afternoon/evening when there was only one employee trying to run the whole store. She was tired, a little frazzled, but she was friendly and professional and enjoyable to shop with. Today, Wednesday aka Senior discount day, there were at least two employees there one of whom was obviously not the boss. The other one was rude, and very unpleasant to do business with, refused to give me her name even before it was clear how much she should not be working in a customer facing position. I sometimes ask for names from unmarked/no ID persons so I can give good reviews, but this one was already snarly. I will not be going back to this store EVER because a) not enough employees to be safe, and b) unpleasant, mean-tempered employees who should not be anywhere near co-workers or customers.
July 2023 by A
Prices are way too high. No consideration is given for stained clothing, worn soles on shoes etc. Employees... Not very nice. No one speaks to you even if you say hello upon entering. Someone needs to teach the young girl with the braids how to interact with customers and be a little friendly. She will not in engage in any type of conversation. Can barely get a Yes or No answer from her.
July 2023 by lauren
the smell inside was so foul we could not even shop. a lot of goodwill stores have a slight musty smell but this one smelled like a dirty diaper, literally! it was so strong throughout the entire store we had to leave. saw another review that complained about a bad smell so hoping this is not an ongoing problem. it smells like it could be a biohazard. hoping they will clean the store but regardless we likely will not be shopping here again.
July 2023 by Aquafina Jones
Smells like urine, cashier was SLOW and smacking on gum. Didn't have change in her register so I couldn't pay cash for my things. Next time I will dig through the garbage before shopping in there.
February 2023 by Ryan McCormick
Called asking if they had newborn clothes (for child's babydoll). Whoever answered the phone only said, "I dunno". That was it. Great help.
October 2022 by Brian Spector
I want to donate , but there are times I see stuff sitting out in the rain.
September 2022 by Nancy P
Always good to look at diff junk. But this store deff needs attention the building smells and the store itself is a mess. They deff don't put to much time in to the store.
June 2022 by Dj Smith (NoWayDJ)
Pricing has gotten completely out of hand. One of the worst priced goodwills on the entire eastern shore. Staff is also an issue typically.
April 2022 by Anthony Jara
Smaller GW store than most. We found a lot of name brand clothing ex Patagonia and was not marked up like other stores. We hope to be back
April 2022 by Ashley Garey
I was in earlier with my son and daughter.The "lady" at the register (Eraina) rolled her eyes when i said i didnt want to round up when i was checking out.Her attitude went from there.Then the card reader wasnt accepting my daughters gift card and she would look me right in the face and roll her eyes numerous times.Nothing but attitude.Until they find workers that are capable of being polite and friendly i wont be spending any more money in there.Ross Garey
February 2022 by joe Kelliher
I was just in there with my 89 year old father. When I asked if he could use the bathroom they said no. I'm sorry, I know when they say no public restrooms I get it. When you have an elderly person you should be able to make an exception
February 2022 by Chana Zeldman
Prices are around $5 per item of clothing.Staff was rude, especially an older man that was in charge of the changing rooms.
October 2021 by Bryan McGrath
I'm glad the center exists and that people are able to obtain affordable things. I wish that the hours described here included the donation center, as I just drove over with clothes and housewares to find the "closed" sign, and when I called the store I was told that it is always closed (donations) on Monday and Tuesday.
October 2021 by Nena H.
I do not recommend this place. The manager that works there Was very rude and nasty because I came with a return. The service could be better and the quality of clothes you can buy some deals there but is not really a lot to get. The manager needs to adjust her attitude and work with people and not be nasty. I will not be going back.
