The Verizon store in Easton provides an exceptional in-person wireless experience. Customers report impeccable and professional service from the wireless sales consultants, who are described as awesome, helpful, kind, patient, and personable. The consultants take the time to explain everything, demonstrate the highest level of customer service, and navigate complicated account issues while remaining unflustered and polite. They work as a team to find solutions and help with upgrading phones, selecting suitable devices, and transferring accounts. The staff is noted for going above and beyond, making the process easy and timely while also saving customers money. The experience builds brand loyalty, and the location is highly recommended for anyone needing phone service, upgrades, or help selecting a new device and plan.
Jay did a great job, changing our phones over after we were given a run around at the Verizon store in Cambridge. He was very helpful and patience.
May 2024
Went in to see Tyjah and she was awesome! I was very frustrated with my experiences previous to coming in and she made the transfer and process of getting our account new phones very easy and helpful! I would recommend this location and Tyjah to anyone who needs service to their phones. Very professional young lady
February 2024
Friendly and knowledgeable staff. Very helpful getting the right service and equipment.
