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“The only reason I gave 4 Stars is when I walked to the desk and spoke to the one of the guys from Geek Squad that came to assist me he didn’t speak and went straight into “How may I help you”? So, I spoke again and he said the same thing. I work with the public every day and I teach the Importance of Good Customer Service to my staff. I’m just happy that another young man came out to help. He had exceptional customer service and he greeted my husband and I with a smile. Other than that, the Geek Squad did a great job. They also nailed riced that my warranty was about to expire and ordered the part I needed so that my phone would work properly.”
“I bought several computers from Odyssey for a business I was starting. Their computers have outlasted every other computer I bought from other refurbishers. The costumer service is very helpful, friendy and responds to emails in a timely manor. This is now the only place I buy refurbished from after having so many other issues with other retailors.”
“Melody took my varied schedule into account, and took the initiative to decide to help me with my tech issue while I was available. She then stayed with me, and the issue, for about an hour, until it was discovered and fixed. This service was provided with grace and good humor, I could not ask for more!”
“We have relied on Hackers Ink for years for all of our computer/phone repairs. Knowledgeable staff, turnaround as fast as same day in some cases, reasonable pricing. Excellent local business”
“I was immediately greeted and added to a queue. The wait was longer than anticipated. However, G was thorough in their explaining options so that I could make an informed decision on a larger purchase. The kids enjoyed looking at Legos and tv’s.”
“Lots of high quality refurbished electronics and a great place to drop off used electronics that might have some life left in it or useful parts! They also do repairs!!”
“had a pickup scheduled on launch day at 10AM. I arrived and there was a line with a seemingly long wait. I asked for a chair due to some health issues and the inablity to stand for long periods hence a pickup window. The associate said they cannot give chairs due to mall rules and I could not wait inside in the empty store or lounge area. He then went to his crew leader(big beard guy). I was immediaetly brought in and supplied my pickup. Great customer service provided as I said I didnt mind waiting, I just couldnt be standing the time I needed to wait. I appreciate the consideration of the employees at the store during that hectic time for them.”
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“Customer service very helpful, accommodating and friendly. Geek Squad was also super helpful with transfer of data to new iPad Air, and prep for trade-in of old one. Took the time to answer questions and reset of other Apple devices”