Costco Pharmacy is a highly praised and popular pharmacy option among Costco members. Despite the long lines, the management system ensures customers are served quickly and efficiently. The staff is described as professional, helpful, and exceptional in their customer service. Customers appreciate the pharmacy's ability to fill prescriptions immediately, even when encountering issues with other pharmacies. Costco Pharmacy proactively contacts insurance and doctors to ensure smooth refills, and they often take the initiative to assist customers directly. The pharmacists have even called customers or found them in the store to help with their prescriptions. While the overall experience at Costco Pharmacy is positive, some customers have expressed frustration with the store layout, particularly the placement of the baskets and the self-checkout process. The lack of individual scanners at the self-checkout stations and the inefficient flow of foot traffic near the entrance and exit have been noted as areas for improvement. Despite these minor inconveniences, Costco Pharmacy remains a reliable and convenient option for customers who rely on medication. The pharmacy's efficient service, proactive approach, and exceptional customer care make it a preferred choice among Costco members.
Mike is the best pharmacist. Has helped me right before they close on a Saturday one too many times! Rodrigo is always so kind when checking out at the pharmacy, too!
January 2026
Excellent, friendly service. Went above and beyond to accommodate tricky situation.
October 2025
I love using Costco for prescriptions and flu shots. Even on pet meds, they are so much cheaper than other pharmacies.
