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“Workers are always so kind and helpful at the register. But I feel bad for them because there is no air conditioning so the store is very hot during the summer months.”
“Clean store with lots of products. However, I went to find a valentine's card for my father and there were only two to choose from, one being a kids card and the other more adult. There were tons of cards for moms though.”
“Very nice employee, Aja. You rarely come Across someone who is very kind and can communicate within customer service. She is definitely what this store needs! She looks more happy to here than her actual manager! Kudos to her!”
“This is one of my favorite Dollar General 's!!!!!
... First things first, I moved here from Florida and the Dollar generals in Anne Arundel county and in Baltimore area are so so much better than the ones in Central Florida!
They seem to sell everything from quality bras and comfortable underwear. To medicines to name brand makeup to baby things to furniture, lamps to all name brand types of food, cereals, ice creams, great priced milk even almond milk!
In this particular one off Veterans highway in Millersville, MD. Everybody is always so nice and so helpful and they genuinely want you to save money and explain the quality of your savings If you download the app.
The only reason I haven't visited more often is because I'm a forgetful person and it's not right around the corner from you. Now that I've gone there a couple times to doordash and deliver for other people, I am definitely a true believer in this store and I even got the app.
You can get cash back! And I mean good cash back. For example, they'll tell you, you can earn $3 off Venus four pack razors and the razors will only be $6!!! Other full price convenient and grocery stores, they're I think somewhere from 12 to 16 bucks!! So in retrospect you're only paying $3 for these razors at any Dollar General ( at least for this week's special ? ) because they're giving you immediately another $3 to go spend in their store!!!!! It doesn't get much better than that ? but the nice and friendly and helpful employees really make it a thousand times better than any other discount store I can think of at this time! Or really any store. They definitely raise the bar for quality. Kind friendly, helpful customer service!
To clarify, I do not know anybody that works there. I have never worked here. I've only been in this store four times. This is truly how impressed I am with this store and this location particularly ?
I wish I could remember the name of the young man working Sunday June 23rd, 2024 evening to closing shift, at the register.... because he was terrific!!!! If Dollar general sees this and knows the person's name, please let me know so I can give them a shout out in this review because they gave terrific, joyful, efficient customer service. They were very knowledgeable and helpful about the app while still keeping up with a line and being the only person on the register! And doing all with a smile and genuinely and authentically seemed to love what they do and moved helping people which I think is fantastic!!”
“There are 3 family dollars in my area. This is my preferred store. Always clean, well stocked and the associates are friendly with good customer service. The only thing is the company should work on fixing the air conditioning it’s pretty hot in there sometimes which makes it uncomfortable while trying to shop I don’t see how the associates tolerate it.”
“Always exceptional customer service and the manager is always very polite and helpful, she's very knowledgeable about store products and where they are located”
“I love this dollar store. Their big and bright and so clean. They have stuff I never see in the dollar store by me. Their so cheery and a really nice store. The cashiers are the nicest people to. They have the nicest stuff to. Denise James”
“I like that they have frozen fruit and veggies. That's awesome! Unlike other Dollar General they are organized and the isles are clear so you can get down them without clearing a way or cleaning up something.”
“Thank you so much Dollar Plus .. the employees (Ms.Lola so sweet) were so nice and helpful. They have literally everything you need and some ! I had the best unexpected experience. I went into the store hoping they had balloons (which the do) but I now have a new favorite store. I will be back.”
“Store is well organized and well stocked, definitely have some strong anti-theft practices here... a man walked into the store holding a duffel bag and the woman at the register asked him to leave it up front... impressive! She was really nice and respectful about it too.
Thank you ma'am for making sure that Family Dollar's low prices stay low!!”
“Service: the young lady that waited on me was polite. Her children were calling on her phone but it didn't bother me. Selection: they have a good selection of items that you may not want to pay alot for. This store seems to always be cluttered with carts of stock items near the front Value: I usually get my paper products here. Paper towels, napkins and bathroom tissue is a great value. Why pay alot for things you're throwing in the trash Laundry detergent and other name brand household items are a great value at family dollar. - they use brown paper bags with no handles here. Bring your own shopping bags because you can't take the shopping carts out to your car.”
“This staff is excellent!!! They are friendly and helpful. I'm in the store almost every day as they are very close to my home and I have an excellent relationship with most of the staff. Clean and well organized.”
“Store is neat, organized and pretty much always stocked. Every time I go there ppl are always stocking the shelves!!! The employees are polite and greet when you pass them.”
“Haven't been in for a while! I love the renovations and seems to be better organized. Agree with another comment lines are long, but employees are very pleasant.”
“I enjoy shopping at this location the young man Daevon is always helpful. The store is fully stocked and neat. Can use more cashiers but that’s in all retail short staff. Great place to shop.”
“Not sure why this store has such bad reviews. Yes, it’s a little dirty. Yes, they don’t always have the best inventory. Yes, checking out can sometimes be a little annoying. However, they are open til 11pm, have very reasonable prices for a “convenience” store, and I have been bailed out multiple times needing something at 10:30pm to which they were either the only store open or the only one who had the product in arbutus.”
“I really enjoy our new Dollar Tree store! They work very hard to keep the store stocked and clean! The management is friendly and helpful. They will assist you with your purchase to your vehicle . Wow?!”
“I love going to the dollar store and every Saturday they have $5 off your total as long as your total comes up to $25 you will get that $5 off and the coupon is at the bottom of your receipt”
“HillTop Shopping Center, this one is my FAVORITE store!!! There CUSTOMER SERVICE REPRESENTATIVES are TOP NOTCH!! ALWAYS PROFESSIONAL, FRIENDLY, RESPECTFUL, HELPFUL AND KINDHEARTED!!! THE STAFF MDKE SURE YOUR VISIT IS ALWAYS FRUITFUL & PLEASANT!! THEY GO OUT OF THERE WAY TOO MAKE SURE YOU GET EVERYTHING YOU CAME FOR!!! SPECIAL EMPLOYEES ?❤️?!!!”
“This is the first Dollar Tree I’ve been to where I had such a great interaction with an associate, and it turns out she’s the manager. Her name is Brianna, and she really made the difference in my visit.
? She greeted me with a warm smile and was very pleasant right from the start.
? She was helpful in a way that felt genuine, not like she was just doing her job.
? Her attitude was positive and professional, and it made the whole store feel more welcoming.
? When you talk with her, you can tell she’s knowledgeable and carries herself with confidence.
It stood out to me because this experience was so different from other Dollar Tree locations I’ve been to. Brianna set the tone with her kindness and the way she treated me as a person, not just another customer. That’s what great customer service is all about, and she truly delivered it.”
“I love that they do there best too provide as much of the things we need to feel normally, completely, whole in in an economy that is almost unbearable.
Five stars to dollar general.We thank you we appreciate you.... The struggle will not be televised”
“I just visited your store today, I found EVERYTHING I was looking for and I must say this location is well stocked unlike another location I've visited yesterday and I would've given this store a straight 5 stars, but your cashier seem to have an attitude with her arms folded and everything, she better watch that mess. ?”
“Customer service was great, they greet you when you walk into the store. The store was clean and they are very helpful to the customers. They give you the Chic-fil-A treatment.”
“That store is very good, there is a variety of things you can buy a little bit of everything, the only thing I didn't like is that there are so many people and they are only charging for one box.”
“I've been here before and it's a decent store as dollar stores go. I may update this after I actually get in the store this morning. The hours on the Google profile say 8:00 a.m. to 7 p.m., but this door definitely does not open at 8:00 a.m., at least not on Saturdays. I was there from 8:00 a.m. to 10 minutes after”
“This location must be a high theft store. Was asked by an employee to take my bag and place it behind the cash register before shopping. I was given my bag back after a purchase.”
“The Family Dollar store at Edmondson Village is always well-stocked and has those last minute holiday gifts for every holiday. In particular, their cards for holidays are nice looking and are usually a dollar.
I enjoy stopping in for a snack or a soda, knowing they always have my preferred brand. They also have surprise goodies.
Lastly, I was so pleased with the customer service person who helped me yesterday morning. She has such a great attitude and I left with a smile on my face.”
“My mother and I went there on a Friday night before Christmas and it was very busy. That said, we knew what we were looking for while we were there, and I was even tempted by a few extra holiday items while moving - they have some very adorable holiday miniatures, and these could go a long way with the right resources and minor tweaking! They had three registers open, all moving as quickly as they could, but the lines still went about halfway down the nearest aisle. I have never seen more than 2 registers open at a Dollar Tree, so you could tell they were really trying their hardest to keep it graceful. I did hear one person joke about the prices - I guess the standard is $1.25, now? This doesn't bother me, as it's still cheaper than what you'd get at most stores, and the office & stationery selection isn't bad (I almost always grab a notebook or notepad while I'm in there - you can never have too many!). I can't recall our cashier's name, but they were very helpful with our checkout - even finding a second to make a suggestion to us without losing an ounce of speed during the checkout. These employees deserve a raise, if not at least a holiday bonus. I wish them the best during this economy.”
“If I could give 100 stars I would . This is the best dollar general I ever been to. The lady at the register helped me budget on wrapping paper and tape once I told her I was on a budget she even gave me advice how to wrap my gifts . Thanks for the great experience! Wish I would have got her name she was amazing with amazing energy”
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“Not every store that has the name "Dollar" in front of it is a S1 store. the Dollar Tree stores are always $1 or less. Some things maybe a little higher. However, stores like Dollar General, Dollar Shop, etc yes the names are deceiving, but nothing is $1. I go to this store when I need certain things, if I can't find an item and ask the owners or cashier they're often helpful.”