“I had to stop to ask a question. Even though it isn't my account ... its mom & dad's & I took over the bills when we lost mom ... my name has been on their accounts for decades, they've gone out of their way to help me just like if I had a billion dollar account with them.”
“I am making this review a little after the fact but I came into this branch about a little over a month ago and got thee best service I’ve ever experienced at a bank before. The manager Masoud went the extra mile to help me resolve a challenge and I am incredibly grateful. I had to leave a review because great customer service is not reported enough. Thank you from the bottom of my heart!”
“Thank you Ebony Fleming for your help!!
She was very determine to help me get my info straight, Alexander Canas from laurel location was also helpful thank you Pnc employees I give PNC more than five stars cause these two people went above and beyond thier customer service”
“John Kim provided exceptional customer service today when I had a few things to take care of with three small children in tow. Knowledgeable, friendly, and efficient! Great doing business with him! The branch is also renovated, clean, and kid friendly.”
“I had a very important and timely wire transfer that needed to be completed. Javaid, the branch manager, personally helped me get this done in a timely and professional manner. He was also friendly and wanted to help me stay informed with all my financial goals. Much appreciated.”