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“Awesome experience! No long waiting, friendly staff, and I can do so many different things. I get my documents notarized, buy stamps, drop off packages, ship packages, get a banner printed, one stop and I take care so much! It's the best place ever!”
“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“At The DEW Center (dewdoctor.com), FASTSIGNS of Odenton, MD is our go-to place when we need anything to do with signs of all kinds for our business. We have been their client since the inception of our practice. They understand our needs, have the expertise and resources to deliver and they do that at such a high professional level, they leave no questions about their work ethics. We truly appreciate their excellent work and will recommend them anytime.”
“Mr Patel was an absolute joy assisting me with getting documents notarized. Very joyful and amazing customer service . So thankful to have a UPS in our neighborhood much needed . Thank you”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“I appreciated the assistance I received in mailing my package at this Parcel Plus store in Dorsey's Search. I've been a customer here for years but had not been in for quite awhile, and it appears to be under new ownership/management. It's great to know that the quality of service here is unchanged!”
8AM - 6:30PM
6925 Oakland Mills Rd, Columbia
Printing Services
“Excellent services. UPS is the only way to go with shipping, they are the best. On time delivery and sometimes early delivery. I believe that their prices are fair as well. I trust UPS with all my packages.”
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”
“Amazon returns ? are now directly at the entrance to the left. Not at printing. You will need to wait in a line while the cashier helps the staples customers first. The staples employees aren’t allowed to take an Amazon customer if there are staples customers in line, and there’s only one cashier. Prepare to wait if there’s a line. The guy working was nice and apologized for the wait, it’s just weird that there are multiple employees working at once untasked and only one cashier for both cashier and Amazon returns.”
“Andrew was great to work with! Appreciate their quick responses aand turn around time. Thank you so much for being so flexible when we needed it most! 5 Stars!”
“The ladies at this store are consistently helpful and kind. Their professionalism shines through in every interaction, and they always go above and beyond to ensure an exceptional experience.”
“Wonderful Experience! We ordered bookmarks, programs and poster boards for my mother’s funeral. The staff was super friendly, compassionate and professional. Everything was done beautifully. They are very fast and the product is amazing. Thanks so much to the people of Minuteman Press.”
“We had a large, complicated project with many moving parts, and they figured out how to make it all come together. We’re thrilled with the results—our vision turned out just as we'd hoped. The project took some time, but they checked and double-checked each stage to ensure a successful outcome. We appreciate the hard work to make it happen. Thank you!”
“Visited this UPS store this morning and met a kind angel, Amanda. The gentle spirit helped me understand the system so I could make the best choice. Her beautiful smile was encouraging me to take my time. She helped me put my card in the right slot LOL! And made me feel confident my package would be taken care of. Great place to do business.”
“Located in the Montpelier Shopping Center with a several restaurants and other businesses. I've been in this shopping center so many times and never noticed this UPS store was here all along. I had a package to return. Service was super quick. The employee was friendly. The store was clean. I would come back to this location again if I'm nearby!”
“Wonderful customer service by the printing team, particularly Moussa! He spent quite some time working out several difficulties that came up for a printing job I brought in and went above and beyond with his patience and attention to detail. Thank you!”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“Excellent service .. Lorenzo helped me select a package to mail electronic package and then proceeded to pack it expertly. All done well and package proceeding in a timely fashion to the destination. Very polite and friendly as well as efficient.”
“Rondell and Matt went above and beyond to help me with what I needed. They deserve some of the highest leadership positions at Fedex one day based on their efficiency, professionalism and knowledge.”
“I dropped off my box for a return. The clerk was helpful, the process was easy. I appreciate the convenience even though pickup is on weekdays. Great service. I'll be back!”
“Helpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.”
“I am here often, and have received excellent customer service each time. I have been grateful for the courteous, professional, and helpful experiences that I have encountered.”
“My experience last week at the Staples on Snowden River Parkway in Columbia, MD was pleasantly professional. My online order was ready when I walked in and the associate was very knowledgeable. This establishment is also small business friendly.”
“I've come here a few times to get things printed for special occasions. They are always quick with getting the order ready for me, call me to tell me when it's ready, and things are always accurate. The last time I came in, there was some mix up between how I ordered something and what instructions came to the team. Luis, the team member helping me, went the extra mile to immediately fix it. He checked with me at multiple stages to make sure each item was on the type of paper I wanted and at the size and quantity that I'd intended. I appreciate that consideration and commitment to making the customer happy!”
“The individual who handled my cashout, Mostapha, was, in my opinion, quite kind and helpful. He helped me with my large buy and saw to it that it was delivered as intended.”
“Andres provided outstanding customer service—he was patient, efficient, and was able to assist two other customers promptly as well. As soon as I walked in, he quickly helped me with exactly what I needed. I really appreciate your help today, Andres!”
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“I stopped by this location today and the young man on duty was alone but was doing an outstanding job even with a small line of customers. He treated every customer the same despite the fact that it was starting to get busy.”