The UPS Store in Hanover provides expert packing, shipping, printing, and mailbox services. The staff is consistently polite, respectful, knowledgeable, and cordial. Customers report exceptional service where the team goes above and beyond, offering great solutions and making people feel welcomed. The store is noted for handling urgent needs with patience, calm, and professionalism during stressful situations, ensuring everything is done thoroughly and accurately. It also features a convenient self-return station for Amazon returns. This locally owned store is described as truly helpful and mint, with service that is off the chart.