CVS is a business that has undergone some changes, with new management leading to improved service. The staff is described as friendly and helpful, doing their best to assist customers despite the challenges they may face. Customers have generally had positive experiences, with the pharmacy team working efficiently and the store being well-maintained. While there may be occasional issues, such as long wait times or closed hours for lunch, the overall consensus is that CVS is a reliable and customer-oriented business that is worth giving another chance. The reviews highlight the hard-working nature of the employees and the efforts they make to provide a good experience, even when faced with external factors beyond their control.