Mattress Firm Ellicott City is committed to helping customers get their best sleep every night. Their Sleep Experts undergo over 200 hours of training to provide complete sleep solutions, including mattresses, bedding, and other essentials. Customers can shop confidently with the Love Your Mattress Guarantee, which offers low prices on America's top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. The store also provides delivery and a 120-Night Sleep Trial to ensure customers find the perfect mattress. Customers praise the store's friendly and knowledgeable staff, including Damion, who is described as having excellent customer service skills and a great personality for his role. The store manager, Aaron, is also commended for his decision-making abilities. Overall, the Ellicott City location provides an excellent buying experience, with customers recommending the store and its staff, particularly Masood, for their comprehensive product knowledge and outstanding customer service.
The salesman was excellent. He let us pick the mattress and box spring with no pressure. If, I need to purchase another item I will go to Matress Firm first.
October 2024
Buying a new bed was easy. I found just what I was looking for and the salesman listened and helped me pick without being pushy. I hope delivery and set up is as easy!
October 2024
Aaron was a dream to work with. Never pushy, but super knowledgeable and right there when we needed him
