Jela provided excellent customer service. She is knowledgeable of Mattress Firm products. She patiently worked with me to find the best mattress for my sleep style. She did not pressure me to purchase a specific brand. I highly recommend the Mattress Firm on Montgomery Rd. In Ellicott City, MD.
August 2023
The manager, Mamoud, was very courteous. No high pressure sales. He directed us to options that met our sleep habits and preferences. Answered all of our questions and waited patiently for us to make a selection.
July 2023
Received matress protection with blood stain. I been informed no return or exchange when the product was open. How to check the product without opening? Never going to shop with this place
