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November 2021 by David G
Rory, Anne and Cindy are always very helpful and knowledgeable. When you walk in you are always greeted with a Hello and a smile. Best bank I have been to in years.
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March 2021 by Christopher DeCarlucci
Cindy was able to help clear up some questions with my account quickly efficiently and with amazing customer service.
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February 2020 by Lori K
I needed alot of bank statements for my mom, but was alot of work and the staff at this branch were very helpful with getting that. Friendly and welcoming I think it was Shun that helped us, thank you again. Really like this branch.
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December 2019 by Tu Tran
I usually dont write reviews but I feel like I had to leave a review because of Pete Jones review. I have been going to this branch for over 3 years and their customer service has been outstanding. They are NOT all Korean. There are asians and none asians working there and just because they are asian, it does not mean they are Korean. They are very polite and very kind. They will greet you and start small conversations to make you feel welcome. I highly recommend this branch.
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June 2018 by Pete Jones
This branch is worst when it comes to customer service. Unless you speak Korean, you will be ignored. Branch Manager Sarah and her regional manager Phil both are idiots and do not care about customer service and only concentrate on the korean customer base so if you are not Korean, you will not only be ignored but you will be literally insulted. There will be favors made to korean customers but not to other race customers. Employees are mostly rude except one employee who is not korean. Avoid this branch if possible. There will be Korean party at any time and talking loudly in Korean among staff and managers and customers is very common. They only hire Korean staff and they all are rude. Especially the branch manager who is so mean, cunning and rude.
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April 2018 by Pete Jones
This branch is worst when it comes to customer service. Unless you speak Korean, you will be ignored. Branch Manager Sarah and her regional manager Phil both are idiots and do not care about customer
