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“The kindest guy at the register today at 6pm. Just above and beyond made me feel welcome and appreciated. You know, buying a book is such an experience, and he really continued to make it feel sensitive and lift changing. These people really just love books.”
“There’s a reason why this store has 4.7 stars.
Visiting the LEGO Store with my daughter turned out to be one of those truly unforgettable experiences that you don’t plan—but end up treasuring forever. We were simply strolling by when, to my surprise and pure luck, I spotted the Nike Dunk set I’d been searching for. I walked in, and from the moment we entered, the energy and hospitality were off the charts.
We were immediately greeted with warmth and smiles, but it was at checkout that the experience took a turn from great to exceptional. That’s where we met Nick—someone who made an impression I won’t soon forget. Not only was he knowledgeable, but his excitement was contagious. He mentioned the “Build Your Own LEGO Logo” experience, and from that moment, my daughter and I were completely hooked.
Enter Nicole—an absolute gem. She guided us through the entire build process with incredible patience, especially with my curious and imaginative 5-year-old. Nicole didn’t just help us build a logo; she helped build a memory. Her kindness, attentiveness, and genuine care turned a fun activity into a shared experience we’ll always cherish.
Every team member we interacted with had an answer to every question—honestly, it was shocking how helpful and informed everyone was. The level of service, attention to detail, and pure joy from the staff made us feel like VIPs.
Thank you to the entire LEGO Store team—especially Nick and Nicole—for making our day so special. We walked out with a cool set, a custom logo, and hearts full of joy. We’ll definitely be back!”
“Stopped for the first time on Tuesday May 28th. Spoke to Andy, the manager and owner. Great comic shop! An excellent selection of current comics, back issues, and trades. Plus their selection of toys and action figures was really good! I found two trades that were tough to find for me. Andy asked me if it was my first visit. I replied yes and ended up receiving a very nice gift/ thank you bag! Looking forward to my next trip!!”
“We have been visiting this store since their Ellicott City days. My kids enjoy looking around at all the toys. One of their favorite areas is the open Lego table and the create your own characters. There is something here for everyone! The employees are nice and easy to talk with. Will continue coming back!”
“Had a very helpful employee find us a copy of the collectors edition of the exorcist. She even told us to order it online for a discount and we could still walk out of the store with it. Very impressed by the customer service”
“I had such a great experience at Ollie’s thanks to the cashier Tammy who checked me out today. She was friendly, patient, and genuinely made the checkout process smoother. She greeted me with a smile, made sure my items were rung up correctly, and even took the time to double-check a price for me without any attitude. It’s rare to find customer service that feels sincere, but they really went above and beyond.
Thank you, Tammy for making my shopping experience so pleasant — employees like this are the reason I’ll keep coming back to Ollie’s”
“Everyone that works there is super nice and helpful great selection and very pleasant atmosphere. If your buying gifts for someone who likes Harry potter you absolutely should go here.”
“The selection here is amazing, almost overwhelming. There is soo much. Yet the owner was welcoming, knowledgeable and had the requested items there, on site. It was definitely worth the drive for me.”
“Nice modern store. This location is a smaller version of the stores I've visited before. Still, it has a very good and varied selection of books. The employees were helpful, knowledgeable, and professional.
Car parking is tight”
9:30AM - 9:30PM
8261 Gateway Overlook Dr, Elkridge
Toy Stores
“A woker Named Makiah's always has a positive attitude and she's super helpful. She goes out of her way to make sure everyone feels welcome and supported, which is awesome.”
“We came this past Sunday for the first time to bring our kids in to build their own stuffed animals. We were immediately greeted by Michele who made us feel right at home. We loved how personable she was with our kids, how informative she was about the whole process from start to finish, and how easy she made everything. The store was busy, and she was literally treating everyone the same as she treated us which was very impressive. I was also impressed with her ability to hop around and tend to everyone with a smile, positive attitude, and patience. She truly provided a high level of exceptional customer service that you really don't see in retail anymore. I got the impression that she truly cared about her job and the customers she works with, a testament to the Build-A-Bear brand. I did call the store to share this feedback, but I wanted to share it on here as well. Thanks!”
“Went in for NFL cards and the manager that was working there persuaded me into buying a Pokemon mega evolution chaos rising box (day after release and they had 2 left) and I ended up pulling the mega Greninja ex that's worth $400.”
12 - 3PM 3:30 - 7PM
8775-9 Centre Park Dr, Columbia
Toy Stores
“The experience over all was great and I found a good quality hammer that I really enjoy. There is also an employee named Jake that was absolutely amazing. He was very professional in addition to being friendly and adept. He actually saved me and my siblings from a burning building back in 2009 and I have never forgotten his heroism. He is the perfect man and quite frankly, I would marry him if he wasn't constantly surrounded by beautiful suitors and scouts for D1 athletic agencies. Over all my experience was outstanding, all in part to Jake, the light of my life.”
“Eric was great and helped me find everything, made nice conversation. Awesome selection of games here too. Everything on my backlog of games to maybe buy was here. Good sale going on too.”
“Excellent variety, great customer service, and good prices. I love coming into the store because I always discover something new and fun. The staff has always been knowledgeable and friendly, and they make great suggestions for other products if they don’t have exactly what you are looking for. My only suggestion is that I would love the Funco wall to be a bit smaller to make room for other product, but I wouldn’t be surprised if the Pop figures are profitable enough to warrant the shelf space.”
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“This is a great shop! The paint nights are a great experience, you get lessons on minature painting from knowledgeable and enthusiastic employees at just the cost of materials. Definitely recommend.”