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“10/10. Ms Michelle at the edgewood ,Md location was incredibly friendly. I wanted to keep talking to her even tho I had no more questions. LOL I dont usually laugh and smile thru customer service calls but she is amazing!”
“The Extra Space Storage facility is clean, convenient and affordable. Donna, the on site manager, was so kind and answered all of our questions, including giving us a private tour. If you need a local storage facility, give Donna a call at Extra Space Storage!”
“Mrs Carla is always helpful. Gives exemplary customer service. And she is a one man show running everything like a 1 AM paper. Hanger opening new account. Talking to people helping them in and out of the building. Checking to see how she can assist! So thankful for good old fashioned customer service she is a Gem! Thank you for a GREAT EMPLOYEE!!”
“Anna-Lynn was fantastic! A wonderful customer experience, she provided the best service ? ❤️. This is our first storage experience and it's been exceptional.”
“Very well maintained facility; Yvette does a great job keep it clean and well run, and was very helpful getting us settled and oriented. Would use this facility again and recommend it highly.”
“I’ve been renting here for a while and every interaction I’ve ever had with Melanie has been top notch! Her customer service is outstanding! I feel secure with storing my things in this location as well. It’s clean and secure.”
9:30AM - 5:30PM
1413 S Haven St, Baltimore
Self Storage
“Chris works at the front desk and is awesome! I actually upgraded to a bigger unit. Not only because I have too many things but because Morningstar has great customer service.”
“They made it so easy to set up and move if I needed too. The area was always kept so clean and picked up. I’d highly recommend them to anyone who’s needed some extra storage space!”
“Excellent customer service with Denise and Catherine! Service was very fast and Dense explained ever detail of the contract. They're very friendly and helpful.”
“Miss Keyshawn have a beautiful personality. She knew exactly what I was looking for and everything went well. I weigh her from the scale of 1 to 10 I give her a 10 thank you”
“My experience with ESS have been nothing but positive. Staff members are professional, pleasant, and helpful. I always read reviews when looking for a service, so I hope this helps someone. I would highly recommend ESS (Mddle River-I haven't used another location). Because of the service I've received from staff and the cleanliness of the facility, I gladly rate ESS 5 srars.”
“Highly recommend this place. Front desk staff is super friendly and knowledgeable and very helpful.
It was my first time renting a unit and they help me from start to finish to open the unit”
“I’m going thru a life changing situation … I needed to get some EXTRA HELP lol with my EXTRA SPACE STORAGE UNIT the staff was easy to get along with Mr.rob is always easy to deal with I no he will be there early or late he will be there to help … the previous manager had to leave that is life but I met Sarah I told her what was my situation she listened and she told me a plan that could help me and in the same sentence how to continue to be a part of this family… let’s get this correct there are lots of places you can store you valuables at even cheaper but are they as friendly, are they as clean do they care if you need real help from them other than pay your bill do you feel safe when your inside the storage facility off hours meaning do you trust that your stuff will be here the way you left it?????? Most importantly do you have visitors that visit yet they don’t pay to be here aka rodents etc this place the staff excellent great job guys SARAH & ROB”
“Awesome, the gentleman who helped me was very nice and went out of his way to make sure I was taken care of. I don't know his name but just because I want to make sure he gets credit for this review he was Asian and middle aged.”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“Dave, the Manager, helped us on our first visit and walked us to our locker to show us how to use the door and the lock. The area was very clean. So far we are very impressed.”
9:30AM - 6PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“I had a great experience with this location! Crystal was incredibly friendly, knowledgeable, and truly went above and beyond to help me secure a rental even though it was at a different location. What I appreciated most was her honesty and transparency. She took the time to explain all the fees beyond the monthly rental cost which made me feel informed and confident about my decision. She also made me aware of a closer location to my home which would make things more convenient for me. Her professionalism and willingness to help made the entire process smooth and stress free. I highly recommend working with Crystal if given the opportunity!”
“Had a wonderful experience with the staff at the Dover Rd location! They were not only professional but friendly. Curt asked me about my storage needs and showed me a unit that would be a good fit. Walked me through the entire process and got me set up with the app so I was ready for my move in day!”
“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
“I am a long time customer and could not be happier with the service I receive at this location. Sam and Julia always go above and beyond with their customer service. If you ever need storage then this is the place to go. Thanks ladies.”
“Great experience with Josh while shopping for new storage space. Facility is clean and bright. Josh was personable and professional. He explained the details well which made the experience easy and agreeable. I would recommend this location without hesitation.”
“The Service was great and very helpful.Mike really helped us out with a great storage option and positive attitude.was very grateful and appreciative of his service.”
“The manager, Andrew is very helpful and has always been willing to work with me regarding my two storage units. He is responsive if there are any concerns and I have been delighted with the customer service he has provided.”
“I received outstanding customer service from Ms. Tonia. I came in feeling very overwhelmed and she took time out just for me. She walked me through each step. I left feeling much better than I came in. Thank you so much Ms. Tonia”
“The general manager Jason made my experience very easy while I was having a hard day. He was very thorough and patient. I had a lot going on and he helped me figure out how to make it work. He’s pretty amazing at what he do. Thanks, Jason”
“This was my first time using Canton Self Storage, and I couldn’t be happier! Sue was friendly, professional, and made the process quick and easy. The facility is spotless, secure, and well-managed. Highly recommend Canton Self Storage in Baltimore — ask for Sue!”
“I came in today to rent a storage unit.Jonathan was so helpful and very patient with showing me the different sizes of the units to make sure my items would fit. Definitely a 5star service and the facility is very clean”
“Property is clean and well lit. Manager Brenda is great. Always with a smile and a willingness to help. Customer service is key in any business and Brenda exemplifies that service.”
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“Hey this is Kuljit Singh Today is sep 22 2025 . At extra space I visit. The store manager Chanel every detail she explains everything before I got unit #277 her experience is A I highly recommend thanks . 5 star two thumbs all the way up …”