“Great experience! Was greeted warmly and Michelle was fantastic! Very knowledgeable and answered all questions we had. Very nice experience with our first time using a unit. Definitely recommend!”
“The manager Donna went over and beyond and spent a great deal of time, making sure that I was comfortable and understood all my options and made sure that I was provided whatever discounts measurable that she could offer to make the whole experience one that was easy and free from headache. I would recommend this location and to speak to that manager, Donna anytime to anyone moving from out of state into a new place and have someone to assure your things would be secure and the transfer of your items into your unit would be easy gives a person a piece of mind When they have so much things going on. Thank you, Donna”
“Mrs Carla is always helpful. Gives exemplary customer service. And she is a one man show running everything like a 1 AM paper. Hanger opening new account. Talking to people helping them in and out of the building. Checking to see how she can assist! So thankful for good old fashioned customer service she is a Gem! Thank you for a GREAT EMPLOYEE!!”
“Anna-Lynn was fantastic! A wonderful customer experience, she provided the best service ? ❤️. This is our first storage experience and it's been exceptional.”
“Very well maintained facility; Yvette does a great job keep it clean and well run, and was very helpful getting us settled and oriented. Would use this facility again and recommend it highly.”
“I’ve been renting here for a while and every interaction I’ve ever had with Melanie has been top notch! Her customer service is outstanding! I feel secure with storing my things in this location as well. It’s clean and secure.”
9:30AM - 5:30PM
1413 S Haven St, Baltimore
Self Storage
“Chris works at the front desk and is awesome! I actually upgraded to a bigger unit. Not only because I have too many things but because Morningstar has great customer service.”
“They made it so easy to set up and move if I needed too. The area was always kept so clean and picked up. I’d highly recommend them to anyone who’s needed some extra storage space!”
“If you want a true professional storage facility to store your items this Extra Space should be on your map. Catherine the facility manager at Shannon Dr Baltimore, Md is very well seasoned in this field, giving me great confidence that I am making the best choice in storing my item.
Going through paperwork, was a breeze. Everything I needed to know was given to me step by step. Catherine has a system in place that has worked through out the years almost a decade adding more confidence this was a great choice in my area.
The walk through of the facility was also very impressive. Catherine gave me all the details of entering and exiting the facility that was noticeably very clean, no smells.
I appreciate her high levels of professionalism, and I really look forward to recommending this Extra Space storage to others in the future.”
“I was shown the layout of the facility by Ms. Angel who has an incredible personality, and she was able to answer all of my questions clearly and without leaving anything to the imagination.”
“Chris is a big help and a great representative for Extra Space. As a business owner myself, I appreciate good customer service. I recently had a stroke and Chris has gone above and beyond in my opinion.”
“I’m going thru a life changing situation … I needed to get some EXTRA HELP lol with my EXTRA SPACE STORAGE UNIT the staff was easy to get along with Mr.rob is always easy to deal with I no he will be there early or late he will be there to help … the previous manager had to leave that is life but I met Sarah I told her what was my situation she listened and she told me a plan that could help me and in the same sentence how to continue to be a part of this family… let’s get this correct there are lots of places you can store you valuables at even cheaper but are they as friendly, are they as clean do they care if you need real help from them other than pay your bill do you feel safe when your inside the storage facility off hours meaning do you trust that your stuff will be here the way you left it?????? Most importantly do you have visitors that visit yet they don’t pay to be here aka rodents etc this place the staff excellent great job guys SARAH & ROB”
“Doreen was so helpful. Explained things completely and helped me navigate a billing issue.
She was very communicative and got back to me when she promised she would. Great Customer service.”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“Awesome, the gentleman who helped me was very nice and went out of his way to make sure I was taken care of. I don't know his name but just because I want to make sure he gets credit for this review he was Asian and middle aged.”
“Dave, the Manager, helped us on our first visit and walked us to our locker to show us how to use the door and the lock. The area was very clean. So far we are very impressed.”
9:30AM - 6PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“I came in to public storage met Mrs Jackson she was beyond helpful in getting me everything that I needed to set up for my new move and a plus her office smelled so good and was super clean location .”
“Great place! The hospitality of Matt and Chanel is unmatched , always a welcoming hello and smile everytime I vist, the facility is extremely clean and smells good, always recommend this extra storage to my family and friends when needed.”
“Super thorough and a great experience. Very clean facility with plenty of parking and everything feels very secure. Lease signing was painless and I left with no questions on answered. Definitely recommend 10 out of 10.”
“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
“I only used this place for a month while moving but the staff did right by me even if I didn't meet them. I was set to be billed on 7/1 so as I got close to the end of the month I was all worried about getting it empty to save the money. I emptied the unit on 6/30 and all I did was leave the door open. At 7:01 that evening I got an automatic email saying that I was all good to go and that I wouldn't be billed. Very pleased with that so I'll definitely use public storage again.
Good staff”
“Great experience with Josh while shopping for new storage space. Facility is clean and bright. Josh was personable and professional. He explained the details well which made the experience easy and agreeable. I would recommend this location without hesitation.”
“The manager, Andrew is very helpful and has always been willing to work with me regarding my two storage units. He is responsive if there are any concerns and I have been delighted with the customer service he has provided.”
“I received outstanding customer service from Ms. Tonia. I came in feeling very overwhelmed and she took time out just for me. She walked me through each step. I left feeling much better than I came in. Thank you so much Ms. Tonia”
“This was my first time using Canton Self Storage, and I couldn’t be happier! Sue was friendly, professional, and made the process quick and easy. The facility is spotless, secure, and well-managed. Highly recommend Canton Self Storage in Baltimore — ask for Sue!”
“Rian was excellent.. Spoke very well and explained the whole process... Compared the units because I was unsure what would work for me... Rian was very friendly and made the whole experience smooth...”
“I came in today to rent a storage unit.Jonathan was so helpful and very patient with showing me the different sizes of the units to make sure my items would fit. Definitely a 5star service and the facility is very clean”
“Property is clean and well lit. Manager Brenda is great. Always with a smile and a willingness to help. Customer service is key in any business and Brenda exemplifies that service.”
“Hey this is Kuljit Singh Today is sep 22 2025 . At extra space I visit. The store manager Chanel every detail she explains everything before I got unit #277 her experience is A I highly recommend thanks . 5 star two thumbs all the way up …”