APGFCU - Forest Hill Branch is a credit union that has been serving customers for many years. While it has grown and become more like a big bank, some features have changed, such as now charging ATM fees and introducing Tap to Pay, which was recently added. The interest rates on savings are low, although they offer a High Yield Savings account with minimum requirements. The branch has limited coverage outside Harford County, so customers outside the area may find better options elsewhere. Customer service is consistently praised, with real people providing helpful and patient assistance. The credit union has also shown care for its members, reaching out during emergencies like Hurricane Beryl to offer support, even to those in distant locations. Staff members are knowledgeable, responsive, and organized, making the financial process smooth for members. Overall, APGFCU is appreciated for its friendly service and community-oriented approach.
Dylan was an absolute pleasure to work with! He helped me with financing our Rv, vehicle loan, and setting us up with a checking account. He was very knowledgeable about everything and answered all my questions. Highly recommend working with him!!
April 2024
My experience with Dylan was wonderful. He was very patient, responsive, and, organized. Dylan’s knowledge of the financial industry helped me better understand my finances. He assisted me with opening a checking account and a safe deposit box. I highly recommend Dylan for all your financial services.???
July 2023
Great customer service at this branch....Kat is a huge asset for this branch!