“I absolutely love this branch of this bank! Everyone is always so helpful and welcoming. They’ve been good with me. They’ve been good with me and my daughter also and I have absolutely no complaints at all.”
“Went into this branch today to open up a new account since I've been having issues with my previous bank for the past couple of years. Everyone was super helpful and Laura Mason was great at explaining things that I wasn't sure about and made the process super easy for me!”
“I've been banking with APGFCU for over 10 years now. Its not as great as it use to be. They just now got Tap to Pay (last bank to get it) they use to not charge ATM fees, now they do. Interests rates on savings are pretty low. They have a High Yield Savungs account but that requires minimums. APGFCU is more of a big bank now and less of a Credit Union.
Also if you live outside of Harford County, best bank elsewhere due to lack of branches outside Harco.
Customer service however has always been great. Real people to deal with and no AI”
“I have been dealing with some of this bank for 52 years and this particular branch for 42 years and even at times with change of personnel I have always been very satisfied with all there help and knowledge. I still have numerous accounts with them including my business account. Keep up the good job.”
“Had questions on my credit card since the credit card direct phone number was not able to help. Staff at FFCU spent several minutes trying to locate the issue. Was very happy with the phone in membership service”