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11AM - 7PM
2300 Petrie Ln, Lanham
Appliances
“I want to take a moment to recognize Ashley for the amazing customer service she provided during my visit today.
She was supportive, patient, knowledgeable, and extremely helpful. She answered all of my questions with care and gave me personalized insight that helped me feel more confident in my options. She took her time with me and never made me feel rushed. Even though I know there were other customers in the store, Ashley made me feel like my needs mattered and that I was being fully taken care of.
Because of the experience I had with Ashley, I stayed in the store longer, continued exploring my options, and I am now more willing to make a future purchase with Best Buy. Her professionalism, patience, and genuine care made a lasting impression.
Ashley is a true asset to your team, and I hope you know how much her service positively impacted my experience. Please recognize her for the excellent work she is doing.”
“Working with them has been great! They're prompt and great communicators. Special shout out to Todd for helping coordinate delivery, install, and subsequent service when we ran into an issue.”
“I didn't realize that vacuums weren't small appliances; so took awhile to find the 'real deal' - his name is Bill and he runs Hyattsville Vacuum Service with integrity and honesty.
Brought vacuum in for a 'diagnostic' and magic was performed and now my Bissel is back to a force of nature.
Small, dedicated businesses are rare these days, so a joy to discover!”
“Don't believe those one-star reviews from years ago. I am a happy customer of FM Appliances. Good selection, never had problems, the Price is Right! Support a small business, you won't be sorry.”
“I ordered 77 bricks and 10 bags of mulch. It was super busy, and I got lots of help he loaded my car with a friendly smile and the mulch.
Super service. Will go back.”
“Maria has been a pleasure to work with at this location 10/10 stars. She goes above and beyond for her clients and makes sure all our money is spent at home depot and not at other competitor stores. I would love to bring all my business here just because how I'm taken care of. Home depot, please make a clone machine to make sure we can place one of her at every location.. lls All jokes aside, i really appreciate her as well as the whole team there in Lanham.. Thanks !!”
“I placed an online order for a grill to be assembled in store and picked up so that my family could enjoy a cookout on mothers day. Unfortunately when the grill was picked up by a contractor of mine and delivered to my house, I noticed that the grill was assembled incorrectly and was also missing pieces. I contacted the store and asked to speak with a manager. Without hesitation I was transferred right away. The manager that came to the phone was Davion (Operations Manager) Davion listened to my situation, apologized for the inconvenience and immediately jumped in to action in efforts to turn my a bad situation into a positive guest experience. Talking about going above and beyond to ensure a customer is taken care of. Davion made sure that a brand new grill was assembled and delivered to my house within hours allowing my family to enjoy mothers day with out missing a beat. This was even more special because my grandmother is 97 years old and everyday is important to our family. This is a prime example of what outstanding guest service looks like.
Thank you again Davion
Dr. Patrick M. Jackson Jr.”
“After a stop in Home Despot and Lowzzz (both wastes of time) and a visit into Annie's Ace (usually solves the problem but not today) I stuck my nose in here to see if they help "regular" folks.They do. I was in and out in under a minute with the part to fix my three-day-old problem.*sob* I love you.”
“Hayden, a manager who was helping from the Columbia location at the Upper Marlboro location was very helpful. I had been waiting for over an hour before I asked for a manager and he was helpful, professional and even walked down with me to check out once I completed my return to ensure that process went smoothly. What started out as a disappointing interaction with Home Depot staff turned positive due to Hayden’s assistance. I definitely understand why he is in management and not just a worker because he definitely understands how to interact with customers. Thanks again Hayden.”
“This review is strictly for associate TADESSE. He is truly amazing very knowledgeable and helpful. Thank you so much. Rest of the store is a bit of a mess especially lumbar department”
“Shoutout to The Home Depot for being more than a business—they truly care about the community. From the garden center to checkout to loading our vehicle, the customer service was exceptional.
Their support helped make our Clean and Green: Elevate the Scene event a success for our students and families. We’re grateful for the partnership and the care shown throughout the experience!”
“Would recommend republic Tel-A-Rent to anyone!! They were super helpful and willing to work with us on payments. We rented a washer & dryer. Our checks fell on odd days vs the payment date and they were able to work with us for that. We had issues with the dryer the first week we had it and they were very quick to come out and fix it! Definitely an awesome staff!”
“Bought a used Refrigerator to replace a malfunctioning one in my garage. Delivered (cost $85, including removing the old one) the very next day.Only complaint is that the appliances did not have a price tag. I had to ask the price individually of each one that I was interested in. Still was a good deal & only took me about 30 minutes.P.S. I've driven past this store countless times and never knew it was there.
Parking: Strip mall. Ample parking.”
8AM - 8PM
15410 Chrysler Dr, Upper Marlboro
Appliances
“Much prefer this somewhat of a hidden location versus to the next, nearest location. Self check-outs are heavily used at this location. Sure that helps to manage the flow of customers.”
“One of the staff members at the counter was able to provide my with all the part I needed and also showed me how to assemble everything. He saved the day. I didn't have to call a plumber, I did everything myself.”
“OMG l had the best Experience at the 901 Home Depot location a couple weeks ago on 9/12023 inside the paint department. I don't remember the gentlema's name, but he was friendly knowledgeable and engaging. Hi offered expertise advice and suggestions. I rarely get any of that when l shop at Home Depot , employee are usually reactivate and just know which direction to point me in. The rarely know the products. I Recommend it”
“S/O to Keisha in paint and Anthony in the tool rentals! I went in feeling very trepidatious about refinishing my deck and fence and left feeling confident in my skills, tools and materials and just...happy? The vibe in the store is that the staff genuinely like each other and being at work/helping people. I felt safe asking stupid questions and gained a lot of knowledge. Like, seriously blown away by the staff. The store was also super clean and organized. Just an easy and nice experience!”
“I went there yesterday to shop for a washer and a lady by the name of Celeste had such great customer service that I had to come and write a good review in yelp. She was knowledgeable, patient and kind to us as we decided on a washer, and she answer all of our questions. I appreciate her and Home Depot for the great service.”
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“I had a fantastic experience with Aaron's Rental in Forestville! When my product arrived, it was new and in perfect condition. During tough times, they were very understanding and worked with me. I highly recommend their services!”