M & M Appliance is a trusted local business known for providing good service and a wide selection of appliances. Customers appreciate the individual approach and customer care offered by the staff. Many reviews highlight positive experiences with knowledgeable staff members, such as Germaine at the Blair Rd location, who helped select washers and dryers suitable for tight spaces, and Kevin and Marna at the new Bel Air store, who assisted in finding appliances that met customer needs without upselling. The installation team, including Lucas and Marc, is praised for their professionalism, quick work, and attention to detail, ensuring appliances are set up efficiently and correctly. Customers also value the quick and seamless delivery process, with staff often stopping traffic to make back-in easier. Despite some issues with damaged appliances, the business has shown responsiveness and a willingness to resolve problems, restoring trust. Overall, M & M Appliance is highly recommended for those seeking reliable service, friendly staff, and quality appliances, with many customers returning for future purchases. The business’s dedication to customer satisfaction and its efforts to support local communities make it a preferred choice for appliance needs.
