Is good bank but, the costumer service is the worst i ever used.
March 2023
This bank used to be Suntrust, and then suddenly changed ownership to Truist bank a few months ago. They updated the design of the outside of the building so it looks fresh and new, and I’ve never noticed anything unusual since about strange opening hours or long lines of customers waiting to be served.
March 2023
That don't serve refreshments in the lobby while customers are waiting
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.