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9AM - 12PM 1 - 4PM
12404 Eastern Ave, Chase
Post Offices
“Amazing, kind, and friendly service. I have had 3 other appointments cancelled in another USPS, with no help or communication of what to do. I walked in here and the lady (wish I got her name- she was clerk 44 on my receipt) was super helpful, patient and she just made my day today. Thank you!”
“I absolutely love my neighborhood PO. I lived in this neighborhood for almost 30 years and the staff has and still is friendly and always professional. Definitely 5 stars”
8:15AM - 12PM 1 - 4:30PM
108 Connolly Rd, Benson
Post Offices
“Benson post office is the best one around. I literally drive past 2 post offices that are much closer to my house because the customer service and kind disposition of Derek and Donna are unmatched. The two other local post offices (Bel Air & Forest Hill) could learn from Benson!”
9:45AM - 1PM 2 - 4:45PM
7755 Bradshaw Rd, Upper Falls
Post Offices
“No complaints. I have lousy service from the local post office near my office in Essex but the Upper Falls post office has always been friendly and on the ball and never a crowd.”
“My name is Gloria Davis, I use this post office a lot everyone that works there is very friendly .Malcolm is very friendly and knows what he’s doing he is very down to earth and very funny willing to help with anything thank you for making my day when I come in .Thank you for a great experience every time ! ?”
8:30AM - 1PM 2 - 5PM
3713 Federal Hill Rd, Jarrettsville
Post Offices
“Why do they close from 1-2pm every day?! Can’t they swap who is on lunch like every other business versus shutting down for an hour when we are trying to mail packages and letters that require customer support. Rant over”
“I gave 5 star very pleased with the lady name june with no hair ( sorry i had to write with no hair ) wonder ful service i have ever received in post office she was such a humble, nice to me even though i had made left and made mistake in my in filling my passport application form she was so calm letting me know where mistake was made and left to fill . She corrected them told me its ok we got this . She is amazing person her smile while serving was so pleasant. I will definitely go to this place in future too bc i used to go in different place. Thank u mam”
10AM - 12:30PM 1:30 - 4PM
4901 Harford Rd, Baltimore
Post Offices
“I am sad to see the number of bad reviews as my experience was beyond exceptional. After reading the reviews, I was dreading my need to go. I was greeted when I walked in and was guided to what I needed without needing to ask. The worker could see what I was doing and informed me of the difference in costs. Both women were very friendly and professional and we all had a nice talk. I had no wait time at all.”
“I find this post office very professional and caring keeping customers moving through their business. I moved to this post office box in Perry Hall from my original community due to problems with fraud, and my mail has been secure since.
Every time I have been helped whether by Cynthia, Bonnie or Tabitha I have always felt their knowledge and capabilities were quite obvious. When they were on vacation, Anton was the substitute and he was every bit as helpful, knowledgeable and caring. Whatever goes on in this office they strive to make changes and difficulties as seamless as possible. I am greatly relieved I came here.
One last thought: In our current society plagued by fraud, I will never again trust an outdoor mailbox no matter where it is. That is where my fraud came from.”
10AM - 12:30PM 1:30 - 4PM
4901 Harford Rd UNIT 3663, Baltimore
Post Offices
“As busy as this post office was today, Erin took the time out to help me get things done. The line was so long and when my turn came she did not rush me but took time to explain what i needed to know. Thank you Erin!”
“I have ebayed 30 items so far with them and everyone came on time and fast , my customers have all given me high praise, Not sure why they have the rating they do . But I give them 5 stars!!!”
9AM - 1PM 2 - 5PM
1800 E Northern Pkwy, Baltimore
Post Offices
“Came in today to take care of some postal business. Miss Jasmine took care of me. She explained the process and time lines and was very helpful and knowledgeable. Great customer service.”
“My abingdon post office made a mistake and forwarded a package I was returning to some random persons address in bel air. So I called the bel air post office to find out what happened and Deborah who works there helped me figure out what exactly happened and was trying to work out a solution and keep me updated. Thankfully the person it was delivered to dropped it off to my address personally since it was on the original label. However in this time Deborah was still checking in with me giving me status updates and working with her Bel Air carriers to try to fix the mistake. The bel air branch and Deborah was very professional and understanding (the package had a lot of value). After trying to work with the abingdon post office I was blown away with how terrible that experience was and bel air was the complete opposite. I hope someone high up at the usps reads this because Deb really went above and beyond and was looking out for me in the crazy situation and I truly appreciate that.”
8:30AM - 5PM
14320 Jarrettsville Pike, Phoenix
Post Offices
“The rating is so low I came as much out of curiosity as need. The place still looks like a depressing dump, but the man at the counter was super nice and efficient. Maybe the smiley face rating system brought about some personnel changes.”
“Their customer service is great. They are always friendly and helpful. They are usually busy but they take the time with each customer so please be patient while waiting in line.”
9AM - 1PM 2 - 5PM
200 Wilson Point Rd, Middle River
Post Offices
“Best post office around by far! The employees that provide customer service have been the same for years, and they are always courteous and helpful! I notice some people are reviewing the post office because “they aren’t getting their mail”, that should be a review for the entire USPS and NOT just our local post office! These workers do what they can as efficiently as they can with what they have, USPS goes way beyond this office…”
“I don't know why the reviews here are low, but I just came here today and the lady who served me was very polite, direct, helpful, and did not waste my time. I respect how they work hard and take things seriously. That to me sounds professional.”
“This was my first time using this location. It is a smaller branch. I usually ship a large amount of packages. So when I pull up to a smaller branch I brace myself for the dirty looks, which is unfortunate since it is a post office. However, today I didn’t get a dirty look, sass, or frustration.
Taryn (sorry for sp.) was very kind and well spoken. She let me know their scanners were down without that huge “LET ME COMPLAIN ABOUT MY JOB” energy and even asked me why I wanted the scanning service for my prepaid packages. AMAZING! Customer service after my heart! After explaining, she gave me a few options and a recommendation for my next large shipment with a promise to get my packages scanned in a timely fashion.
I APPRECIATE YOU! ~Chi”
9AM - 1:30PM 2:30 - 5PM
8201 Harford Rd, Parkville
Post Offices
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
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“The personnel here are professional and courteous. They came through for my partner and I for passport applications after another post office cancelled on us earlier that morning despite being scheduled the previous week.
We were both very thankful to them for being able to accommodate us on short notice.”