The wait time is horrible, need to hire more help, customer service awful
March 2025
Drive Through windows are very slow, it's always faster going inside this branch. They now won't look up accounts, so come prepared with your account numbers or they'll force you to use the app to look them up. Very poor and slow service overall.
February 2025
I went in for help and questions with a current credit card and to open a checking account.. I was told to call the 1-800 number on the back of my card and they would help. He said he would only be holding the phone for me, to do it myself. “Terrible customer service”
