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“I’ve been banking with woodsboro for over half a year and it’s been the best bank I’ve ever banked at you have quality service, nice people with a personable relationship with bankers that assist me with any questions I might have, I highly recommend this branch for anyone looking for a bank.”
“I absolutely love the Frederick MD location. Laura and Eileen are the best ever! They work so hard to keep my husband’s business account running smoothly. They are always happy to go the extra mile for us! Also, the other employees are quick and efficient as well. The hours are great and I can get in and out in a flash. This branch is always friendly, helpful and a delight to do business with!”
“I have been greeted and helped by Shaquon a few times and he is fantastic. Great energy, very helpful and always brings a smile to my day! I will return back here many times due to the service provided :)”
“I recently visited the M&T Bank branch with a concern, and I had the pleasure of working with Adriann. From the moment I stepped in, she took my issue seriously and worked efficiently to get to the bottom of it.
What sets Adriann apart is her unique professional style. She is refreshingly straightforward while remaining genuinely personable. That’s a rare combination to find in the banking world. If you want someone who is going to give you clear answers and get things done quickly, I highly recommend asking for Adriann!”
“Ryan was great! Excellent customer service, kind, friendly, and hard working. I’m glad to bank with SECU. I look forward to the years to come and hopefully they’re much better than PNC and Truist hahaha they’re terrible, negligent, unprofessional, and rude. SECU seems great so far.”
“The bank as a whole reminds me of a classic good old fashioned bank, and the tellers are friendly and always eager to help. Honestly, this place is the reason I enjoy going to the bank!”
“I was at the bank in Urbana yesterday to cash in some bonds. There was no wait and the paper work was taken care of immediately. The young man who helped me was very pleasant and efficient. The bank is right near where I live, very convenient. I was a customer with Sandy Spring for many years, I was concerned when Atlantic Union took over, but I'm pleased and satisfied now and I will continue to do my banking at AU.”
“What a great bank. They treat you like you have banked with them for years.We just moved to Frederick and we are loving it. ACNB Bank is what a bank should be. It is another charm in Frederick community. We feel so lucky. Thank you Owen W. and everyone else!”
“I always receive great service here. The employees greet me by name, are very helpful, and even give my dogs treats when they're with me in the drive thru lanes.”
“The teller that waited on me was friendly, very knowledgeable and willing to help me. I have been a member for over 50 years. I've always been very satisfied with their service to the customer.Linda Henson”
“I use this AUB branch for both personal & business purposes. The staff is always so friendly & helpful. Highly recommended stopping in the branch whether it’s for a day to day transaction or help with troubleshooting.”
“Recently I went to the Walkersville branch to pick up a certified check I had requested online earlier that day. The staff there welcomed me as I walked in the door and guided me to the proper person to help me. The transaction was simple, efficient, and quick! I was in and out in 5 minutes. Love this branch and their kind, helpful employees!”
“I went to this branch as now it is the closest to me from the merger. This branch was really nice- I hated the Rosemont branch (it was old and dirty) the tellers here were helpful and quick- glad i can use this bank location from now on!”
“I have been a member of Nymeo (and formerly COMSTAR), at the Army Research Laboratory)since 1976. Even though that branch closed and now use the Buckeystown branch, there has been no change in personal service. Their service has always been exceptional. The staff has always provided excellent customer support for whatever my needs have been. Even though I have moved out of the area, I still receive great service and don’t think I will ever take my business anywhere else. Lori B.”
“I drove 1.5 hrs to come to this bank too establishe a business account. Upon arriving the parking lot was well maintained, from the recent snow/ice storm. As I entered the bank I was amazed by the cleanliness of the building, not to mention everything looked new and fancy. I was greeted immediately with great hospitality. As Antonio came from his office to politely introduce himself and welcome me into his office. It was a pleasurable experience and I highly recommend Chase and this branch particularity. I look forward to working with them and enhancing my relationship with the as my business grows.”
“I have banked with PNC for about 30 years, back before they bought out Fredericktown Bank. I used to bank at the branch on Rosemont Ave and they had great service. Unfortunately PNC sold that branch and it is now a Starbucks :( I have tried several other branches in Frederick and they have had poor service. I finally tried the 9 Monocacy Blvd, Frederick branch. The manager Uzoma Hemuka and the others working there were amazing. They made it a pleasure to visit the bank. Other branches should take lessons from these people. Job well done.”
“Wanted to share my experience today at the PNC Westview location because the customer service my daughters and I received from the assistant branch manager, Justin was outstanding. We came in because Google said they had a coin machine. I inquired with Justin when we came in and they did not, but he greeted us with a smile and said do you have time? I asked my 5 and 8 year old if they wanted to count the change and they smiled and said yes. He then proceeded to grab two coin holders and headed over to the table and chair area with us where we sat and counted my daughter’s change together for over 20 minutes. He then rolled all of the change and gave us cash for it. He couldn’t have been more patient or more kind in that moment. He didn’t have to do that, he could have sent us on our way, but he took the time to help us. The other employees in the branch were also very kind and got involved in little ways. Thank you again for giving us a portion of your day when you did not have to!”
“There really aren't enough words to say how great Holly is! She is always so friendly, very knowledgeable and efficient. I wish she could stay at one branch so don't have to search for her. I do understand the need to move her within the different branches,with her being the caliber of employee that she is and all. Truly an asset to ACNB!! Thank you for the free ice cream today too. 😋
Teresa Brown”
“Every time I come to this location the service is A+ from the personal Banker inside, to the teller inside and drive through. I drive all the way out here even though I have 2 other BB&T locations in close proximity to me.”
“My mother was a long time customer at this ACNB branch. When she passed away, I took over as the Executor of her estate, work with the bank to access her funds, and then transfer them to a different bank because I live in a different state.
I was extremely impressed and grateful to the staff at this bank for helping me through this process, particularly Mr. Sallah, the bank manager. Mr. Sallah was incredibly communicative: he met with me in person when I was in town and was very responsive over the phone when I wasn’t. (One moment that really impressed me: I called around lunch time and got his voice mail but decided to call back later and didn’t leave a message. Nevertheless, he called me back 5 minutes later, even though he didn’t recognize my number or know why I called, simply because he saw a missed phone call on his desk phone.)
He walked me through the process of closing out her account and even took the extra step of returning important paperwork (the court letter of administration) back to me via priority mail so I could get it back as quickly as possible.
All for someone who wasn’t a bank customer but was instead closing out two accounts.
If I still lived in Fredrick, I would absolutely be a customer at this branch. Thank you again to everyone there, particularly Mr. Sallah. You helped make a very difficult time easier.”
“I have always been treated with the utmost respect and each time the person helping me was extremely efficient and made sure that I was very happy with the results.”
“Customer since early 2000's with PNC and no complaints. I very rarely use the branch now as you can do most things in the app or ATM, but when I do the staff have always been friendly.”
“Had to get a certified check and Cody was knowledgeable and helpful. The other teller (didn't catch her name) helped answer a question about mobile deposits and was a fantastic dancer. Will be back again”
“I went here to get a wire transfer done for a purchase of a house. I was originally in line when I got in but when a gentleman walked back to his desk, I peaked in and asked if he could help me and he gladly told me to have a seat. Doug was super friendly and helpful with any question that I had. He made the processes as smooth as possible and I was in and out within 10 minutes, if that. I greatly appreciated his time and quality of service.”
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“Hayley was super helpful throughout the whole homebuying process. She is super communicative easy to get a hold of. She answered all of my questions in a timely manner. I would highly recommend her to anyone!”