Catoctin Automotive Group, also known as Catoctin Auto, is a pre-owned car dealership in Frederick, MD committed to providing the best in product quality and customer service. The business is owned and operated by automotive enthusiasts and offers a wide range of reliable and desirable vehicles at affordable prices. Reviews consistently highlight a wonderful, great, and positive experience. Customers describe the service as extraordinary, with no pressure, no gimmicks, and no games. The staff is noted for being very knowledgeable, fair, honest, and open, providing excellent customer service even after a sale is complete. Many mention being treated with respect and receiving a fair, enjoyable, and complete buying experience. The dealership is recognized for its high level of integrity in a business often plagued by shady tactics. Specific praise includes staff who drop everything to help, are a pleasure to work with, and provide great follow-up. They are described as great guys who are car enthusiasts, well-versed in what they are selling, and willing to go over a vehicle with a fine-tooth comb. The overall experience is noted as smooth, with staff working to make a deal fair to everyone. Customers report being extremely happy and recommend the dealership to anyone looking for an honest experience.
Great service and knowledge. Great guys. This is my second car with them and I have only positive things to say.
February 2024
Bought my mini here, and I'm pleased with my purchase, the service, and general experience. Ramsay is very busy, and it's sometimes difficult to get him on the phone, but trust, that guy is dedicated to his business and all his customers.
January 2024
My experience purchasing my Mini Cooper from Ramsey was phenomenal. If you're interested in purchasing any make or model of a Mini I recommend Catoctin Automotive Group very highly. You won't be disappointed ??????
