“**Exceptional Customer Service at Old Navy!**
I recently had an outstanding experience at Old Navy, and I just had to share! From the moment I walked into the store, I was greeted by friendly, attentive staff who made the shopping experience enjoyable. Two associates, Taylor and Amber, went above and beyond to assist me, and their customer service was truly top-notch.
Taylor was incredibly knowledgeable about the products and helped me find exactly what I was looking for. She took the time to offer helpful suggestions and ensured I was satisfied with my selections. Amber was equally amazing, assisting with the fitting process and making sure everything was a perfect fit.
Their positive attitudes, professionalism, and willingness to go the extra mile made my visit to Old Navy one of the best shopping experiences I’ve had in a long time. It's rare to find staff that are both genuinely helpful and passionate about customer service, but Taylor and Amber exemplify those qualities.
I will definitely be returning to this location thanks to the exceptional service. Highly recommend shopping here if you're looking for friendly, dedicated staff who truly care about their customers!”
“I am a very happy customer again! ?❤️ I had hair color, refresh, treatment, and haircut done today.
Ms. Shahida R. always delivers and does an EXCELLENT work on my hair. If you have short hair, Shahida is your BEST hairstylist in JCP hair salon in Frederick, MD. Shahida’s been cutting my hair for about 3 years now and I follow her wherever she goes. When she left Ulta to JCP, I did not mind the longer drive because she’s that good and amazing! ? It’s hard to find a hairstylist that is good with short hair. She’s artistic and will give an honest and confident advice what’s best for your hair and overall facial features on both cut and color/highlights. On a personal note, she is so polite, very nice, and the sweetest person. And most especially, She CARES about her customers and TAKES PRIDE in her work. She will not stop until she is satisfied and happy with her work and you will leave the salon with a big smile, feeling good and beautiful…. Not to forget compliments from other clients and stylist on your way out. ??”
“Totally impressed. We have not been to a mall or JcPenny in years. We were pleasantly surprised with the selections and quality. We did all of our vacation clothing purchases in 1 spot.”
“We only go to this store to get my daughters jeans and leggings because she is very slim built. Other stores' clothing unfortunately didn't work for us, always too wide or too big in the waist line.”
“Frederick mall, children’s place is the best location to shop for kids clothes. Store is super clean, well organized and has the nicest most professional manager!!”
“Love Lucy’s! Have been coming here for about 4 years and always find the best quality of clothes that my children love. Can’t beat the prices for the name brand, and often new clothing (tags on) they’re selling! Staff is always kind and helpful. I always look forward to returning to Lucy’s to see what new items they have.”