JCPenney is a large apparel and home furnishing retailer that has been serving customers since 1902. It offers a wide variety of clothes for kids, men, and women, along with footwear, jewelry, accessories, and beauty products. The store features brands like Adidas, Levi's, and private brands such as Liz Claiborne and Worthington. Customers appreciate the well-organized layout and friendly, helpful staff, especially for jewelry shopping and quick assistance. The store often has sales and specials, making it a good place to find deals. The clothing selection is diverse, with options for vacations and everyday wear. While the store is clean and provides good prices, some customers note that the quality of fabric, especially for men's pants and shirts, can be thin and comparable to stores like Walmart or Target. Overall, JCPenney is a convenient shopping destination with a variety of products and helpful service.
Excellent customer service at the pick up desk; however, that was after waiting for awhile in line. On a Saturday afternoon, you need more than 2 people working that station!
September 2025
I was in the curtain section and the associate was more than helpful. She searched her computer to see if we could find what I was looking for as far as curtains. She did find an unusual sized tension rod for me that I had looked in 6 previous stores and couldn't find.
August 2025
Very clean. Clothes are organized and neatly put up.
