The Costco Tire Center in Frederick receives mixed reviews regarding its service. Some customers report great service, finding the team knowledgeable, helpful, efficient, and understanding. They appreciate that the staff listens to customer priorities and provides quick, easy service. Positive experiences also note getting tires for much less than dealership prices. However, other reviews mention significant delays, with appointments taking far longer than promised and walk-ins being prioritized. There is also a complaint about a tire salesman attempting to sell a more expensive tire. Overall, while many find the team awesome and recommend the center, experiences with wait times and sales tactics vary.
Scheduled for tire rotation at 11:30. They finally started taking the tires off to rotate at 12:55. Management not doing a good job of scheduling.
October 2025
We had excellent experience here, they gave us an appt, dropped off the car. They charged 11$ for a tire repair and the car was ready to pick up the next day.
August 2025
I disagree with all the negative comments about the Costco Tire Department. We have used the tire department since 1994 and wouldn't go anywhere else.
