Cricket Wireless Authorized Retailer in Frederick offers exceptional service, highlighted by friendly and knowledgeable staff. Marco, the manager, is known for his efficiency and willingness to assist customers even after closing hours. Rebecca, a standout employee, has received numerous compliments for her professionalism, patience, and ability to solve phone issues quickly. Customers appreciate her seamless service and pleasant conversations, often recommending her for her dedication and expertise. Many have shared positive experiences, especially when transferring phones to Cricket, noting the ease of the process. The store maintains a clean and welcoming environment, further enhancing the customer experience. Overall, Cricket Wireless is highly recommended for its great service and customer support.
Kim helped me trouble shoot problems with my phone and even stayed after his shift to make sure I was all set. SO APPRECIATIVE!!!!!!!
October 2025
I had the best experience with Joanna today at the Golden mile Frederick location, she provided excellent customer service despite being alone at the retailer. She was kind and knowledgeable and a pleasure to work with. Greeted me right when I walked in. Just all around great!
August 2025
I really like this location and Javier is the best of the best, him and Johanna helped me a lot, please come here.
