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March 2024 by Thomas Price
Drove out to this location just to send film out for development, wasted my time. Don’t even have envelopes to process film, store is run down and unkept.
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February 2024 by Audrey Gunnell-lohr
Great staff in the pharmacy on Liberty Rd, Frederick Md. all the staff had great smiles and were helpful.
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February 2024 by RC S
The staff at this pharmacy is extremely helpful and knowledgeable. They are on their feet all day and still make you feel like you are the most important person in Frederick. Today we needed some obscure, expensive medication and they got it for us and were able to lower the cost to just $5!! Keep up the great work. You make your profession proud!
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September 2023 by Danny VanGosen
My elderly mother lives at a Senior Living facility and found out from the pre-op bloodwork that she had a urinary tract infection that needed addressed immediately and the women pharmacist calmed her down and filled her prescription while on the phone and had it delivered within 60 minutes. I see many rebad ratings, but have had nothing but good experiences for 3 years.
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August 2023 by Teresa Lee
Great service, helpful friendly customer support
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April 2023 by Marj Berkheimer
My CVS is 5 minutes from where I live . The staff is always courteous \u0026 helpful even when I know they are short staffed . Thank you
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March 2023 by Maria Sadek
You are consistently running behind on the drive thru. I had a very sick child last week and you told me to come back in 20\ Minutes, today I came through after 5pm when I was told that the medication would be ready and was then told to come back in 20-30\ Minutes. It’s ALWAYS like this.
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December 2022 by Lindsey H.
This CVS is by far the worst pharmacy I have ever been to. I have just had the worst experience the most appalling customer service. They messed up my prescription made me wait. This CVS is completely unorganized and needs to be under new management ASAP.
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November 2022 by Kevin Elkins
The CVS website and app states that the Pharmacy at this location is open until 9pm. In fact they are closing at 7pm! This is unacceptable and could end up causing serious harm to someone’s health if they are depending on picking up much needed medication.
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November 2022 by Dave H.
Hate this pharmacy and am going to switch to another. Screwed up an order and Ive been on the phone on hold for almost an hour. No one answers. They've also told me a prescription was ready when it wasn't
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November 2022 by Daniel L.
I've called numerous times and been on hold waiting to speak with someone for over 30 minutes. They never answer. Ever. Go to Walgreens who aren't understaffed and actually pick up
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October 2022 by Sue M.
This Pharmacy is horrible. The drive through is always closed for one reason or another, so you have to go in, and stand in a long line. Then they are closed for the Pharmasist to go to lunch, I get that, but why can't they stagger the lunches so there is always someone there?They put me on auto refill on certain meds without asking, and others I run out of and they say it's too soon to refill. I can't wait to go to another pharmacy.
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May 2022 by J P
Poorly run pharmacy. Some staff unfriendly. Out of stock on Rx items. Understaffed. Long wait times. Just not an overall good experience when coming here.
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April 2022 by Douglas Flynn
Bad for film development, good for picking up prescriptions. I'm rating the film development.We turned in a 36 shot roll of film and received 28 photos and a CD of our scans, but no negatives. Included in the missing photos were the very first film shots we ever took. ☹️ Quality of what we received seemed good.
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January 2021 by Steven J.
We have lived in Albany, Georgia as well as Jacksonville, Florida, Wayne, New Jersey and now Maryland. We have always used CVS, but this particular location does not have its pharmaceutical act together. The folks behind the counter are very good, but it would be nice for the pharmacist I dealt with to realize that she is to fill prescriptions and not second-guess the physician's decision to prescribe. I felt she was very condescending during our telephone conversation. Perhaps she was having a bad day.
