CVS Pharmacy in Frederick is described as a clean, organized, and great inside location. The entire staff consistently receives high praise for being extremely helpful, knowledgeable, and hard-working. They are noted for going above and beyond, offering superb customer service and making customers feel important. Specific examples include providing urgent prescription delivery and helping to lower medication costs significantly. However, the drive-thru service is frequently criticized for being extremely slow. Overall, many customers report excellent, consistent care and positive experiences over years of using this pharmacy.
Renee deserves to be rewarded for her compassion and professionalism. The staff at the pharmacy deserves to be rewarded as well Dean
May 2026
Janis was so helpful with my last minute photo order! She's the best!
February 2026
Picking up Medications can be a sensitive and tedious. The pharmacy team are patient and understanding. They do their very best to accommodate what they can. Professional and respectful.