CVS Pharmacy in Frederick is described as a clean, organized, and great inside location. The entire staff consistently receives high praise for being extremely helpful, knowledgeable, and hard-working. They are noted for going above and beyond, offering superb customer service and making customers feel important. Specific examples include providing urgent prescription delivery and helping to lower medication costs significantly. However, the drive-thru service is frequently criticized for being extremely slow. Overall, many customers report excellent, consistent care and positive experiences over years of using this pharmacy.
Janis was so helpful with my last minute photo order! She's the best!
February 2026
Picking up Medications can be a sensitive and tedious. The pharmacy team are patient and understanding. They do their very best to accommodate what they can. Professional and respectful.
December 2025
I always liked this CVS , I've always been greeted very friendly, they always ask if I needed help and if I found what I was looking for. They always have great customer service I will always use this cvs for my prescriptions and other things.
