CVS is a business that offers pharmacy, retail, and customer service. The pharmacy department is known for being busy and sometimes slow, with wait times of around 15 minutes at the drive-thru. However, many customers appreciate the helpful and kind staff, especially pharmacy techs who are patient and gentle, making it easier for sick or anxious customers to get their prescriptions quickly. Some staff members, like Manisha, are considered assets for their helpfulness and cheerful attitude, and customers often praise the associates for their thoughtfulness, such as including envelopes with purchased cards. While the store itself is considered okay, customer service varies from average to good. Some customers mention that wait times can be frustrating, and promotional texts at checkout are viewed as unnecessary. Despite past negative experiences, recent visits have been much improved, with staff being more caring and attentive. Customers also highlight the convenience of the pharmacy being close to urgent care, allowing for quick prescription pickup without waiting. Overall, CVS on Jefferson is seen as a place with kind staff who strive to provide good service, with some suggestions for improvement in efficiency and communication.
CVS Pharmacy personal has always been exceedingly friendly and professional at the N Jefferson Store. Update 07/2026. I continue to feel supported and the staff goes out of their way to provide the best customer service from a pharmacy that I have personally experienced. Thank you to the staff
May 2026
I love this store people had been working there for a while we became friends love the environment prices are great 👍🏻
May 2026
I didn't go inside, I waited in the drive up lone. The lady at the window was very helpful.
