H&R Block provides tax preparation services with knowledgeable tax professionals who can handle tax needs and maximize refunds. Clients can set up an appointment at a local office or work with a tax consultant from home. The Frederick office prioritizes well-being with deep cleaning, disinfecting high-touch areas, and social distancing. For remote service, the Digital Drop-Off allows clients to upload documents after calling. Reviews note the staff is wonderful and quick to answer questions. The service is described as very quick, especially when documents are uploaded before an appointment. The new location in the Sharpe Square building is noted as beautiful. However, some clients feel the service is way too expensive, stating it is the most they have ever paid. They suggest doing taxes online yourself or going elsewhere. Some also found the old location a hassle to get to and expressed they would not return. Another point of criticism is that clients must call to check on the status of amended returns themselves.
Maggie Johnson is the reason I love H&R Block. She's been doing my taxes for years. She is friendly, hard-working, & understanding. She does my taxes quickly & efficiently. I count on her.
February 2024
Very quick turnaround . Excellent customer service.
September 2022
I need the support system and my tax preparer is good at that and at her job
Specialties: Self-Employed Returns, 100% Accuracy Guarantee, Mergers & Acquisitions, Business Management Consulting, Highly trained Tax Pros who are required to pass specialty tax training each year, Incorporation Advice, Injury Claims, Max Refund Guarantee, Word Processing, Per, Mor, Over 60 years of tax preparation experience, Independent Contractors, Educational Savings Plans, Personal Injuries, Divorce Issues, Asset Protection, College Funding, Data Processing, Asset Management, Estate & Probate Issues
