“I came in looking to get a new phone for my wife and was helped by a gentlemen named Cacey he stayed late for us just to walk me through all the options I had and help me cancel a plan on a watch I haven’t used in years would highly recommend this location and talking to Cacey! We used to go to the mt airy location and they were never even close to as helpful as Cacey at this location!”
“Absolute professionals!! All of them. I had someone else try to fix my phone somewhere else, and they damaged the inside. Took it to these guys (Dr. Phone) and they fixed my phone battery, cleaned the inside, and even pointed out the mistakes made by the other person. I would’ve never known my phone had internal damage if it wasn’t for these guys.”
10AM - 7:30PM
1100 W Patrick St, Frederick
Mobile Phone Accessories
“I had the best experience with Joanna today at the Golden mile Frederick location, she provided excellent customer service despite being alone at the retailer. She was kind and knowledgeable and a pleasure to work with. Greeted me right when I walked in. Just all around great!”
“My husband and I are two retirees that came into the AT&T Store with questions regarding upgrading our older iPhone's. Our wait time was minimal before Daryl came over and we began our discussions. He was very patient and thorough in understanding our issues and in explaining the choices we would have. He then presented the best option in IPhone’s and accessories that fit our needs. He was very technically competent on the products and his people skills were exceptional. We look forward to returning to the store after our new phones arrive to complete the final setup with Daryl.”
“Both Representatives, Su and representative, not only fixed my entire problem, then also assisted me with purchasing another phone
They did this very effectively, and were really pleasant to deal with.
Thank You for Such Excellant Service.
Ms. Casey.”
“Philip in Frederick, MD, was very helpful, giving us the opportunity to upgrade at a price we felt was reasonable. He provided an exemplary level of service today!”
“Geylani, is a great phone tech and always gets my phone fixed every time. Recommend coming here not only for great customer service, but also for the quality service.”