NextCar, Inc. is a car rental service based in Frederick, known for its new, clean, and reliable vehicles. Many customers appreciate the quality of the cars and SUVs offered at competitive rates. The reservation process and vehicle pick-up are described as seamless, with a dedicated staff that goes the extra mile to ensure customer satisfaction. Reviewers highlight the professionalism and honesty of the team, noting that employees are helpful, patient, and provide excellent service throughout the rental experience. While most reviews praise the overall experience, one customer raised a concern about vehicle maintenance, mentioning an oil change light that appeared during their rental. They felt disappointed by the response from staff when reporting the issue. Despite this, the positive feedback about the cleanliness of the cars and the efficiency of the process suggests that most customers leave satisfied. Overall, NextCar, Inc. is seen as a reliable choice for those in need of a rental vehicle, with a focus on customer care and quality service.
I will only rent from Nextcar because of the courteous service I get from their staff and the cars that I rent from them. Photos will be on my next review. Try their wonderful service and you will agree with me. For those who don't use Nextcar, try it today and the difference. Good luck, and Nextcar Thank you for a great... read full comment
August 2026
Great quick process , great customer service per usual.
August 2026
Vehicle was great. Customer service was great. Takes to lo g for security deposit to be refunded.
