Old Navy in Frederick, MD, provides fashion for the whole family. The store is described as immaculately kept, clean, tidy, and organized, with a well-maintained clearance section. Shoppers report finding great deals, favorite items, and everything from casual basics to seasonal must-haves. Multiple reviews highlight exceptional and top-tier customer service. The staff are consistently noted as friendly, attentive, helpful, kind, patient, and professional. They are knowledgeable about products and go above and beyond, offering helpful suggestions and demonstrating a willingness to assist with finding items, fittings, and complicated transactions. This dedication creates a wonderful and outstanding shopping experience that customers compare to high-end department stores. However, one note mentions that common clothing sizes for kids can be hard to find and frequently run out. Despite this, the positive service leads many customers to state they will definitely be returning.
Great that they have the bounce ball machine..also Amazing price on flip-flops Got a bunch for our Operation Christmas Child project at our Church
June 2024
I was getting clothing for X golf until I needed to run to Old Navy until I need to pick up Lilly and Ava so I went so fast I got a speeding ticket and when I thought my luck was over… Old Navy had my favorite t shirt it was so cute!
January 2024
So hard to find clothing sizes for my kids, seems like everyone is the same size and they frequently run out of common sizes