“Outstanding selection and exceptional customer service!
This is the only haberdashery I shop at.
Adrian assisted me, and he was the definition of professionalism, knowledgeable, courteous, and genuinely focused on providing excellent service.
He made the entire experience enjoyable. Highly recommend this store, and if you have the opportunity, ask for Adrian!”
9:30AM - 9:30PM
5425 Urbana Pike, Frederick
Mens Clothing
“Awesome store with a great selection. The store manager, Sanna, went above and beyond to help me and I am beyond appreciative. The store and company are lucky to have her and the rest of her wonderful team. Happy customer.”
“Great store and location! Staff is always friendly and helpful. Love being able to return Amazon products at this location!
Some stuff is overpriced at times but they do have great sales and products. Have shopped here for years!
Recently went in and they were marking down sneakers!! 19 pairs for less than $200! Additional 50% off clearance. Awesome deal!”
“Nice location. Sometimes it's a little hard to find because it is in a corner. I've walked past it before. The staff has always been very friendly and helpful. Hot topic has a lot of modern pop culture items.”
“Cute little store to pop into - interesting to browse in front part - the middle & back part were mostly clothes which I didn't look at. Seemed to be nicely priced items - not crazy expensive. Worth a stop in!”
“**Exceptional Customer Service at Old Navy!**
I recently had an outstanding experience at Old Navy, and I just had to share! From the moment I walked into the store, I was greeted by friendly, attentive staff who made the shopping experience enjoyable. Two associates, Taylor and Amber, went above and beyond to assist me, and their customer service was truly top-notch.
Taylor was incredibly knowledgeable about the products and helped me find exactly what I was looking for. She took the time to offer helpful suggestions and ensured I was satisfied with my selections. Amber was equally amazing, assisting with the fitting process and making sure everything was a perfect fit.
Their positive attitudes, professionalism, and willingness to go the extra mile made my visit to Old Navy one of the best shopping experiences I’ve had in a long time. It's rare to find staff that are both genuinely helpful and passionate about customer service, but Taylor and Amber exemplify those qualities.
I will definitely be returning to this location thanks to the exceptional service. Highly recommend shopping here if you're looking for friendly, dedicated staff who truly care about their customers!”
“I’m glad I’m giving this location a 5 star because they deserve it. First time I came to visit this location was on Saturday. The experience I was left the first time made me come back again ! First I would like to shout out the store associate David. I can’t remember the assistant manager name but he was also awesome. David was very helpful with what I was looking for and willing to spent. It not easy going shopping with my autistic son but he made me feel very welcome. I was looking for shoes within budget and comfortable for my son. David was very knowledgeable on the shoes I was looking at and I’m glad he did because I sure don’t lol. David helped me start to finish and got me signed up to earn points. Second time I came I was hoping I see David to help me again and sure enough he was there ! Made me comfortable to come in to shop for shoes with my son. I was able to get my son another pair of shoes. I’m personally not a sneaker head but David convinced me to treat myself to two pair of shoes. It was actually was nice as a mom to treat myself a little bit too. David you was great and the assistant manager was also. I will be shopping here more often now because of the amazing experience”
“We only go to this store to get my daughters jeans and leggings because she is very slim built. Other stores' clothing unfortunately didn't work for us, always too wide or too big in the waist line.”
“I was very pleased with my experience shopping for a new suit at this Macys in Frederick, MD. I was greeted by Danika, and she pointed out all of the suits and all of the sales. She said she is alone at the current time working 2 departments; so, she excused herself, and said she would come back to help me further if needed. She did come back 2 times and I was okay trying on different suit jackets. Them Nkosi was on duty in the suit department, and he was very helpful in picking out the right size, and pointing out shoes that would look the best with this ne suit.
Overall, both were very friendly, professional, and knowledgeable. Kudos to both, and to the organization of the store having good options in my size!”
“I had a fantasic experience with Jamila this week. She took the time to make great recommendations based on my needs and provided a luxury experience. Sometimes I feel I'm asking too many questions, but she eased my mind and walked me through every part of the process to make it easy and enjoyable.”