PNC Bank is a highly regarded financial institution, with friendly and helpful staff who go the extra mile to assist customers. The branch manager and personal bankers, such as Augustin and Mike Facine, have been praised for their exceptional customer service. They have been able to quickly resolve issues, from expediting the transfer of bank statements to helping with notary services. Customers have appreciated the convenience of the bank's location and setup, especially for those on the go. Despite facing challenges, such as having their accounts hacked, customers have found the staff to be supportive and knowledgeable in guiding them through the process of resolving the issues. Overall, PNC Bank is widely recommended for its reliable and personalized banking experience.
I've been to every PNC bank in Frederick now, and no, you are not boring. ❤️🤠
March 2024
One of the best banks I have ever seen, really friendly staffs specially there is a man who is called Augustin there, he is a really good guy. I didn't had an appointment but he accepted and finished my work in five minutes. I absolutely recommend you to use this bank.
February 2023
I believe his name is Mike and probably he is in his 50's. He helped me with the notary on my documents. It was quite a few documents but he was very polite and kind. People like this make the workplace great and creates exceptional customer service experience. I would definitely refer THIS location of PNC bank to others.
