PODS Moving & Storage provides portable moving and storage containers with contactless delivery and pick-up across North America. Reviews indicate the overall experience can be positive, with one customer noting everything was positive, from phone conversations to delivery, and calling the delivery process amazing. However, customer service representatives by telephone were also described as rude and unhelpful. Multiple reviews specifically highlight exceptional service from a driver, praising his exemplary and professional customer service. He is noted for being extremely professional, courteous, kind, and attentive, with exceptional interpersonal skills. Customers report he was truly skilled, helpful, and went above and beyond, demonstrating excellent and flawless handling of the equipment. His careful maneuvering and consideration for property and customer access were appreciated, leading to five-star ratings for his service.
Great effort by the whole Pods team and very professional drivers.
November 2025
Adrian Chua did an incredible job and was swift and courteous. Would work with him again if I could request him!
September 2025
Thank you so much Adrian Chua for exemplary service today! He had wonderful customer care and was very professional. He maneuvered his machinery with skill and precision. We’re thankful for such a positive experience!