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Open 24 hours
7396 Grove Rd, Frederick
Self Storage
“Jennifer in the front office was amazing !! Was a pleasure to speak with Jen very detailed about all the questions I asked and she answered all them !! If I was a manager I would give her a raise ASAP !”
“My experience with Extra Space Storage in Frederick Maryland was fantastic from the start of a phone call inquirying what is available and specific cost to then meeting at the front desk office getting directions to my new storage unit. They made everything so easy and answered all my questions in a professional friendly customer service way. I am very impressed with the website with the details of size and explaination video of what will fit, as I am a visual person, it made my stress level at ease. I love that they have multi locations in many states too!
Thank you Extra Space Storage !”
“I came to Extra Space Storage at 1845 Brookfield Court not expecting to speak with anyone because it was just after closing. To my surprise the person on duty, Brock, welcomed me with a smile and answered all of my questions. He went the extra mile and made me feel valued as a customer. I highly recommend Extra Space Storage for their neat and clean facilities, and most of all, their great customer service! Thank you!”
“Had an absolutely Amazing customer experience with Jen today on the telephone. Jen was pleasant, sweet, kind, and understanding. She took time to review my account and explained why my bill increased. She also explained a letter was sent advising increases could happen. After explaining I lost my job she submitted a request to have my rate adjusted back to what it was before the recent rate increase. So thankful for Jen as she provided Excellent customer service. Thanks so much Jen for genuinely caring about me and addressing my billing concerns so quickly! You exemplify top notch CUSTOMER SERVICE! Thanks so much!”
“It was good for the past 20 + years that we held the space the only thing was the rent was very high and the rate kept changing more frequently then I would have liked you should think of maybe having a program for people who had been with you for long times. I was with your place thru three name changes never missed a payment and for the long length of time it should mean something ? maybe..”
“Really appreciate the patience and support that both Ashley and Stephanie continue to display. Ashley & Stephanie has helped me to organize my storage and resolve any concerns and or issues that arose during my rented space for a duration of 4-5yrs. I have also referred family and friends to this particular location, they are really Great!!
Thank you both for your support and your dedication of hardwork in making the community feel comfortable and confident throughout the years.🙇♀”
“Had a great experience at this location. Shamair was great, very helpful and friendly. I was there earlier than store hours and she helped me right then and there.”
“Go visit Anna at the south street location!! She’ll help you like she did for us. Great intro rate that we were able to secure quick with no high pressure sales techniques.”
9AM - 5:30PM
4971 New Design Rd, Frederick
Self Storage
“The ladies in the office are AWEsome, they are always willing to go the extra mile for their customers. The facility is clean and the storage units are also clean and well maintained. The price is slightly more expensive than other places, however, their rent NEVER CHANGES! I tried another storage facility and my rent increased 5 times within 1 year!”
“The facility was - as the name says - secure. We always felt safe there, it was easy to get in and out of our unit, and our belongings stayed damage-free for two years while we found a new house. The management was responsive and friendly.”
“I needed a larger unit for my equipment, and found this Public Storage. It is conveniently located very close to my shop. The manager there, Shimea, was very friendly and professional. She responded to all my concerns and was helpful to get me acclimated to the process. The price was reasonable, and the communication was great. Thank you for a pleasant experience.”
“I would highly recommend Bowman Plains Self Storage to anyone looking for a place to store their RV or camper. The facility is immaculate and the service top notch.
In particular, Michael not only helped me book a spot for my vehicle. He made sure I got the right spot for it. Showing me several spaces and discussing the pros and cons of each.”
“Janet, the manager, and I had a series of freakish events happen while I was trying to secure a unit. Rain and storms took out internet and phone at the location, but over 48 hours we managed to stay upbeat and positive and found out we both came from the same part of NJ!!! Kismet and it could have been such a nightmare with a different set of personalities!!!”
“Ben went above and beyond to make sure I had what I needed to safely get my move done. I really appreciate his personal attention and excellent service. I will never use another Uhaul place and I highly recommend this business.”
“Adrian Chua and Jasmine Dupont are excellent PODS associates. Adrian was able to set the pod up on our driveway effortlessly even when our deck made it a bit more difficult. Adrian was there for drop off and pick up and had great customer service and seemed to really know what he was doing! Thanks again Adrian and Jasmine!”
Open 24 hours
502 N East St, Frederick
Self Storage
“My car got rear ended and the other driver’s insurance company made the process just truly unbearably frustrating and hard. However, the nicest people at Grimm’s made the experience so much easier and even went so far as to call the insurance company for me and did their best to help me through the process of getting my car moved to a collision center. I so appreciate their kindness during a very frustrating and overwhelming time.”
“I was looking for a small storage unit and called to find out pricing. Carrie was wonderful!! She gave me all the information clearly and what the total per month would be. She was able to explain things and answered all of my questions! The next day I headed over and Carrie was even better to deal with in person! The facility is clean and just what I needed. Thank you Carrie!!”
7AM - 7PM
400-410 Prospect Blvd, Frederick
Self Storage
“Super friendly and helpful staff, the owner Cedric was exceptionally understanding when I needed to change my booking arrangements. Rented a 9' travel/cargo van and it was clean, spacious, comfy.”
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“Alex was a great help. Quick and efficient. Gave the run down on things without even asking. Even was able to get my rate dropped another $5 dollars ! Ask for Alex!”