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March 2025 by Alec Augustine
I had an appointment and still had to wait an hour
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February 2025 by Bob Matteson
Whatever antiquated computer system they are using makes this process a genuine headache. I filled my information out no less than 3 different ways, they lost the order and I had to have my physician fax it to them, then I had to wait while they manually printed the orders! Why on gods green earth do they send fax electronically just to make a hard copy?! Then I created an account on their useless website and waited for results to never come. Then once I weaved through their BS support, the answer I get was (paraphrasing here), our system cannot manage minor inconsistencies and you’ll need to make a request through your doctor. I usually use Labcor and took a chance on Quest. Never again.
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February 2025 by Luke Petersen
No staff to check you in. Walk-ins wait for over 60 minutes.
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January 2025 by Animal Monster
The two most unpleasant woman work here
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December 2024 by Kibrom Z
Worst customer service.
My kids had blood work, the nurses were very rude and unprofessional to approach children.
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November 2024 by Jesse Sutten
Very rude employees who assume you know their system. Absolutely no one to direct you anywhere on the way in. It’s like they know they are terrible and hide so they don’t have to deal with it.
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October 2024 by Eliseo Rozas
Nowhere does it say they do not do drug screens after 2:30 pm. I came here as soon as I was sent the Registration Provider and QPassport ID. Almost 45 minutes one way to be told to come back at 6:30 am.
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September 2024 by Erica Ginsberg
I suggest finding another quest location. The staff ignores patients upon arrival and is extremely rude when they do finally acknowledge you:
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August 2024 by Avery Wagner
Terrible service and system doesn't work. Waiting over an hour with an appointment. Will never use them again!!
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July 2024 by Diana Vargas
I came to loose my time I did the appointment and the. They can’t help me cause their printer wasn’t working. How is possible just for one paper???? Don’t go there
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June 2024 by David Morris
My experience at this Quest Diagnostics office was incredibly disappointing and frustrating.
Upon arrival, I urgently needed to use the restroom. I had been holding it because I knew that I would need to be able to provide a urine sample for my life insurance exam. Despite my request to do this first, the staff insisted on checking my blood pressure first, causing it to be elevated due to my discomfort.
After finally completing the exam, I left the facility only to receive a call an hour later informing me that they had forgotten to have me sign some paperwork.
I am unable to return today as I have work meetings and I fly out of town for work and wont be back for 4 says.
This means that I have to return to the facility and redo the entire exam.
The lack of attention to detail and disregard for my time and comfort during my visit to Quest Diagnostics has left me extremely dissatisfied with their services. I would caution others against using this facility for any testing needs due to their incompetence and lack of professionalism.
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June 2024 by Lance Leak
Great service received by staff and technicians, very fast and efficient, thank you ?
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June 2024 by Kevin Bertrand
The service was amazing and everyone was friendly. Why would I recommend Quest Diagnostics to a friend or colleague based on professional Business? I feel this wouldn't come up in small talk.
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May 2024 by Jason Hiner
The technician who helped me in the office was patient and easy to work with despite the fact that I brought in an unusual number of orders right before lunch. I am thankful for her wonderful disposition and assistance!
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May 2024 by Fayellen Shankle
I MADE AN APPOINTMENT, ARIVED AND CHECKED IN AS REQUESTED. NO ONE ACKNOWLEGED MY PRESENCE , AND THE COMPUTER SIGN ON THE WALL STATED THEY WERE SERVING NO ONE, I SAT WITHOUT ANYONE ACKNOWLEDGING ME FOR NEARLY 30 MINUTES!
