SECU Credit Union

Banks, Credit Unions
Hours:
5110 Buckeystown Pike, Frederick MD 21704

Hours

Monday
9AM - 5PM
Tuesday
9AM - 5PM
Wednesday
9AM - 5PM
Thursday
9AM - 5PM
Friday
9AM - 5PM
Saturday
9AM - 1PM
Sunday
Closed

About SECU Credit Union

SECU Credit Union receives consistent praise for its exceptional customer service, with staff frequently described as nice, helpful, attentive, welcoming, friendly, professional, efficient, kind, and knowledgeable. Multiple reviews highlight specific branches, notably in Frederick, where employees are commended for going above and beyond to resolve issues. Members report that staff persevere through system problems and delays, ensuring matters are fully resolved. This dedicated service fosters strong loyalty, with one member remaining a customer for over 15 years and others choosing to travel to a preferred branch despite having a closer location. Experiences with refinancing and other transactions are noted as being made super easy. The overall sentiment is that the staff makes members feel valued, leading to high satisfaction and a willingness to refer friends and family to the credit union.

Most Recent Reviews

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