The Frederick Motor Company is a family-owned and operated Ford dealership. Reviews highlight an excellent sales process with transparent pricing and quick responses to questions. Customers praise the knowledgeable, friendly, and patient staff who provide exceptional customer service without pressure. The experience is noted as wonderful and pleasant, putting customers at ease. The business offers a wide selection of new and used vehicles, and the ability to test drive a vehicle extensively is appreciated. The state-of-the-art Service Center is commended, with staff described as courteous and fair, leading to long-term, faithful customers. Overall, customers report being very happy with their vehicles and the experience.
Wonderful sales process! Doug Taylor took great care of me. Pricing was very transparent. Responded quickly to all of my questions. Love my new Maverick
November 2025
Couldn’t be happier with my Bronco and the exceptional customer service that Julian provided! He was professional, knowledgeable and patient with me and all my questions. Being able to test drive the vehicle by taking it home really sealed the deal for me and eliminated any concerns I had about having buyers remorse!
November 2025
I only hesitate to leave this review because I don't want my go-to mechanic place to be too crowded when I need them, but here goes. Jimmy is a wizard, the staff is courteous and knows what they are talking about, prices are surprisingly fair given that this is basically a Ford dealership (I think). Faithful customer... read full comment
