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“This website is great, friendly and active customer support if you need it, but the format of their website it setup great with a lot of info. Bought a dashcam harness adapter that taps into the 4runners’ powered rear-view mirror, it looks like the photo advertised, works like it should, came quick and it was cheap and easy to upgrade the rig.”
“Frederick Auto Body is great! I stopped by in a whim to have them look at my front bumper. I had a very minor run in with another vehicle. I wish I could remember the name of the gentlemen who came out to look at it with me. He looked at it for a minute and then walked back inside and grabbed some type of degreaser. He polished the bumper and it looked good as new, the scuff must have been all surface level. I appreciated his help so much. For any auto body work in the future, this is my first stop! Would recommend this place to anyone.”
“Coating was done well with careful masking of bed mounting points, and removal of all tailgate panels as well as the bed bolts. I waited and it did not take long. Waiting room is clean although wifi did not work. Less good was the reconnection of the numerous tailgate cables - wires were twisted and connectors not snapped to the frame as they were when my truck arrived. Took me 10 minutes to unplug, straighten and reconnect and remount everything. A small detail but would have been nice to have it done right.”
“Nelson Concha provided excellent service when selling us our car. He was very helpful, honest, and made the whole process easy. The dealership also offered great service everyone was friendly.
Highly recommended!”
“Daryl was great to deal with. His knowledge and Customer service were Amazing. He was patient with all my questions about the Escape Hybrid Plug in. Test drive was good with a steep hill to show the power all the staff treating you like Royalty with such respect that I find rare today. Even the Finance team was easy to work with.
Thank you Frederick Motor Company.”
“I would give an 11 out of 10 if I could. The communication and breakout of work being done was clear, and when there needed to be an update due to extra rust Jon gave me a call and stepped me through to ensure I agreed.
When the car was done, I was called and told that the paint might be a slightly darker shade due to the car being an 08 and obvious sun damage; which I honestly expected. Maybe under bright white lights theres a color difference, but I'm not seeing anything major. The shop did a phenomenal job with the rust fix and paint on my car. It looks brand new.
And they also did a nice detailing inside, I was not expecting that and was pleasantly surprised when I got back in the car. Top notch customer service all the way around.”
“Mchenry's is very knowledgeable they helped me out they look into your problem and they help you fix it I was able to get the correct number of parts needed to fix the issues on my lawn tractor the pricing is very reasonable”
“Parts room staff are amazing!, I needed a part first thing in the morning, Sarah and Sam were able to work with me and get the part to me with plenty of time the night before. to install first thing, they truly went above and beyond”
“We have 4 aging Hondas. Triangle keeps all of them on the road. They have resolved all of the issues we brought to them. They are always up to date on recall info and saved us thousands of dollars by alerting us to a known issue with our van. They rebuilt the engine for us, it runs great, and now we are getting a refund from Honda because we had the work done within the warranty requirements. None of this would have happened without their guidance. Can't say enough good things about their service and rentals departments!”
“⭐⭐⭐⭐⭐
Tyriq Harding did a fantastic job helping me get my car. He was patient, knowledgeable, and made the whole process smooth and stress-free. He answered all my questions, broke everything down clearly, and made sure I drove off feeling confident in my purchase. If you’re looking to buy a car, definitely ask for Tyriq he’ll take great care of you!”
“The most easy experience I’ve ever been through! I was not looking forward to dealing with anything after my accident but how easy and professional the staff was made my experience stress free not to mention how awesome the job turned out!!! I would definitely recommend this center for anyone that has work needed done!”
“I have had mixed feelings about Caliber. I was rear ended and had a no fault claim against Travelers Insurance. I think the process could have been a little bit smoother with less hassle. But I do believe that Caliber deserves recognition for the work that their technicians do to bring vehicles back from a damaged state. The vehicle looks new and seems to be operating in its precrash condition. I give them 5 stars for their paint work. If you have a vehicle damaged, just be aware that these new vehicles have alot of tech in them and it may take some time to work out the issues. Overall, Caliber will do their best to deliver within the confines of insurance directives.”
“Yesterday I became the proud owner of an Audi S5. My sincerest thank you to Devon, Jordan, and Audi of Frederick (Ourisman)! Perspective: last week my vehicle of 24 years finally died. In desperate need of transportation, I got a loan and began online shopping and making appointments. The first place I went to provided a horrible experience where I felt I was profiled and not taken as a serious customer (Mercedes-Benz loss, Audi's gain). The next morning, I received a phone call from Devon at Audi.from that moment on, I knew my wife and I were going to be treated with care, empathy, and respect through the entire process. Devon was nothing short of outstanding and Professional. Also, Jordan called a few minutes later to re-emphasize they genuine desire to earn my business and willingness to get me in my next car at the best price. Upon my arrival, Devon had vehicles set aside and keys ready to get us in and driving. He asked us how our trip went, provided refreshments, and talked us through what the experience was gonna be like. He took his time to walk us through all the features and differences of all the cars before, during, and after the drive. It was like talking with friends or family. Jordan also came by a few times to check on things and ensure we were at wase with everything. It was exactly what we were looking for the experience to be. When it came down to pricing and rebates, THEY DELIVERED! What they valued most was making sure we were happy and that the experience was positively memorable. It was all about the customer's needs and getting us in the car we wanted. It was never about us settling for an alternative. Even the financing rep (name escapes me right now) was genuine, friendly, and just an all around great guy when it came time to discuss maintenance packages and sign papers. These folks have probably made my wife and I Audi owners for life. Stopping here first when time come to get her an upgrade. Audi of Frederick, you are the absolute Best!!! Thank you again for everything!”
“The team here at Frederick Ford is top rated. From sales to service. The hands on service manager Chris Deckert ensured my beloved f150 is here for the future. The team led by Jason service advisor and mechanics took care of a complex issue. How many managers get dirty! There is no wonder why they are ao busy. Kind of like Chic Fila but worth the little wait. Although they got me in due to my issues and wow its new again.
World class service for a local Frederick family man. price is reasonable. The qualtiy is what I how found to be Very Hi!
thanks to the Frederick Ford team and continung a tradition of customer service
and quality.”
“I've lived in Frederick for 30 years and I've never heard of this place! They got me in quickly for a free estimate and were very friendly. The dogs were a bonus❤️”
“Excellent customer service. Coty and Kassidy are very professional and know their truck bodies, snowplows etc. The mechanic RJ has a lot of pride in his work also. Thank you for a great experience highly recommend.”
“I have dealt with Ron on difficult items and I have referred others to him as well. He will not sell you an incorrect or inferior part. I understand that he is kind enough to accept returns no matter what the situation. At least I think so, nobody has ever returned anything that I know of and we all have been super happy with everything. Everything as described or better, well packed, shipped fast.Maybe most importantly he is a really nice person with outstanding core values.You can't go wrong here. This is Mike Green. Many of you know me and my cars.I don't recommend anyone easily. This one I do highly recommend.Thanks!”
“Clear communication, great customer service, great repair work, didn’t try to sell us things we didn’t need. What more could you ask for? I would absolutely use their services again.”
“I had an amazing experience with Bruce. He made sure I knew everything from the start. He took the time to make sure I was comfortable with how much I was going to spend. I will forever get my cars from Fitzgerald and worked on here as well. If you’re looking for a car, please go see Bruce. He will take great care of you.
Btw, I’m loving my 2023 Chevrolet Malibu. It’s perfect.”
“I have used fleet pride in Frederick Md to make driveshafts for all my drag cars and street rods...they always take great care of me and usually have my driveshaft done in one day.”
“The tinted glass made it look closed, but they were open. I was able to get a small quantity of paint mixed up to fix a chip on my car. The person working at the time was pretty helpful in answering my questions and getting me the supplies I needed for the job.Lots and lots of parking available! I'm happy this place exists.”
“Senior couple stopped in to check out issue with wipers. Had 2 thoughts. Asked opinion and manager came out to verify what the issue was. No major problem. Very simple. Gave us peace of mind. They always provide support when needed. Thanks Phil!!!!!”
“Staff are friendly and service is quick. Wait time is something to be considered obviously when you have good service, right. Try to be there early and be first person in line, you will be happily on your way less than half an hour.”
“John, Theresa, and the entire team were wonderful! From great customer service and a top-notch professional repair job to timely updates and assistance with coordinating a rental vehicle - 5 stars, highly recommend! ?”
“A friend of mine took me to this shop to check on his car and a few weeks later I needed a small repair and I have been going back ever since.Alan.was very nice and Kenny is as well.I WILL ALWAYS USE THEM FOR ANY SERVICE I NEED in the near future.kevin Taylor”
“Shout out to Rachael in parts!!! She was Awesome! Very professional and informative. She went above and beyond with assisting me with a Kia part I was looking for. Thank you for being you !”
“Outstanding place to take my MINI! I'm never worried about them, they've treated me and my MINI well through the years. I recommend these guys to everyone. Thank again for stellar work!”
“I recently had my Toyota serviced at Younger Nissan of Frederick, and I was very pleased! My service advisor was Sergiu Pricepa, who greeted me with a welcoming smile. I found him to be extremely knowledgeable and helpful! Not only did I want an oil and filter change, I also wanted the tires rotated. My tires are ending their usefulness, and I will be shopping for new ones very soon. Sergiu examined the tires and told me that, with my vehicle, the better tires should be in the front as they were, and advised against rotating them. I really appreciated his thoughtful advice. The waiting area was comfortable with complimentary water and coffee. Service was performed in a timely manner, and when complete, Sergiu discussed the inspection report with me and explained maintenance items to be addressed in the near future but not needed at present. It was a pleasant experience. Thank you Sergiu!!!”
“Had a great experience with Daniel. Great customer service and very knowledgeable. I purchased my daughters car from him last year and came in to see Daniel when I needed a vehicle for myself. Highly recommend ask for Daniel!”
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“Hey! Just wanted to share how great my experience was at Diamond Auto Service. From the moment I walked in, the team was professional, honest, and really took the time to explain everything clearly. The work was done efficiently and with top quality—my car feels like new again. It’s not easy finding a shop you can truly trust, but these guys definitely earned it. Highly recommend to anyone looking for reliable and top-notch service!”