U-Haul Neighborhood Dealer offers truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves, along with moving supplies like shipping boxes. The location in Frederick, MD, is noted for its clean and updated equipment. Customers have praised the friendly and attentive staff, highlighting the easy pickup and drop-off process. However, there is a recurring concern about vehicles not being provided with a full tank of gas at pickup, which can lead to confusion and extra costs for customers trying to return the vehicle with the correct fuel level. Despite this issue, many customers express satisfaction with the overall customer service and the simplicity of the rental process.
I rented a U-Haul van, and the service was exceptional from start to finish. The staff was professional, courteous, and made the entire process quick and seamless. Highly recommend this location for anyone in need of reliable service!
September 2025
Great experience and really helpful staff, especially Sadesh, he was great. Good location and easy to get in and out of. Thanks!
May 2025
Rented the 4x8 cargo trailer- super well maintained, all the lights worked. Definitely my favorite uhaul. Satish is super helpful and is a super cool guy, a pleasure to do business with.
