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“Parts room staff are amazing!, I needed a part first thing in the morning, Sarah and Sam were able to work with me and get the part to me with plenty of time the night before. to install first thing, they truly went above and beyond”
7:30AM - 5:30PM
36 Thomas Johnson Dr, Frederick
Truck Rentals
“Had trimmer blades sharpened and they completed a really good job on them! The staff was very knowledgeable and very courteous! I removed the blades before hand! *Which is an undertaking (Professional grade Stihl hedge trimmers) They were very appreciative that I brought them in like that because they are much easier to sharpen and possible to do a more quick and thorough job! I'd recommend Rentals Unlimited to any and everyone! Just for the machinery available to rent! Amazing amout of products for rent! Great job Rentals Unlimited!”
“Stopped in here when they were locking up and the guy working was very nice and let me rent a truck anyway. It was clean/no issues. Dropped it off after hours and got a confirmation email first thing in the morning. No problems at all...”
“I had a great experience with Usave, almost didn't get to go home with my family for thanksgiving and Usave literally saved the day! The clerk that was there was super friendly and made the experience very easy and she was so helpful and my dropoff experience was awesome as well! I will definitely consider Usave the next time I need to rent a car!! honestly I went to 2 other places before coming here and I was treated like an actual human being here!”
“I rented a boxtruck at this location and everyone was a pleasure to work with. Didn't get names but I couldn't be happier with the entire process. They called to confirm my reservation and that I needed a liftgate and brought one in from another location. Truck was clean and in great condition. The service and professionalism was excellent from booking to retuning the truck. Thanks to everyone for being so awesome to work with. The staff at this location really deserve a raise. The level of customer service here was above and beyond. Thank you!”
“The location in Frederick, MD was fine but the issue that I've always had with Uhaul is that I show up and the vehicle never has a full tank of gas. Not only does that mean (if it's low) that I have to fill up right close to the pickup location (usually for a bad price), but I have to guess approximately where the gauge needs to be when I return it, and hope that it's close enough to whatever 1/8th of a tank that I don't get gouged by the company for $5/gallon. So I'm either underfilling and getting highway robbed or overfilling and giving Uhaul free fuel out of my own pocket.
Just make it a policy that the tanks be full on pickup and return; it's not that complicated.”
“Idealease of Frederick has always taken care of PVI Office Furniture very professionally and efficiently. They have a very friendly staff and the best customer service in the industry! Great Service...Great People....Great Trucks!”
“Picked up a trailer on Friday from this U-Haul rental and storage location and the front desk couldn't have been friendlier. Great staff, super helpful. I would definitely choose this location again. Thanks for the great service.”
“Highly recommend this auto shop, we were having issues with our RV, they got us in the next day and fixed the issue, Jim had great customer service and we will use them again in the future.Service: Engine repair”
“Ben went above and beyond to make sure I had what I needed to safely get my move done. I really appreciate his personal attention and excellent service. I will never use another Uhaul place and I highly recommend this business.”
“Miguel took very good care of us and got us in and out very fast. He was very friendly and apologized when he didn't realize I was waiting (it was maybe 5 minutes). We were a little confused on why the door was locked but it was just because they only had one person and he was cleaning cars. Over all good service!”
“Please make sure you triple check the odometer when a moving truck is returned after hours. For some reason I was overcharged an extra 3000 miles which made my bill around $4000.00. This was clearly an error as there is no way I used that many miles. I only did one round trip to my house in Hagerstown from Frederick. Once I brought this to the attention to the manager she quickly refunded me the extra miles. So I was happy and relieved to see that I was only charged for the correct miles as I only used 69 miles. Overall I was pleased by the truck space, ease of use and we were able to get all my apartment stuff to fit in the truck. Yes I do recommend this location for any future moving needs. Thanks for fixing my issue.”
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“I had the BEST customer experience when I called up and spoke with Travis, who spent 45 minutes going through pricing, options, details of how to pack, insurance options, locks, you name it. He was clearly knowlegable, and an excellent sales person! Their prices are also the best in Frederick!”