The Xfinity Store by Comcast at 1700 Kingfisher Drive in Frederick, MD offers a range of services, including Xfinity Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment at the store. The facility has an open and attractive layout, and customers are met by associates who provide knowledgeable and outstanding customer service. One customer, Cody S., praised the salesperson for their expertise and excellent service, making the experience seamless. While most customers have had positive experiences, one customer encountered an overbearing phone solicitation, leading to a frustrating encounter. However, other customers, such as Evelyn and Navian Scarlett, have provided excellent feedback, with Navian Scarlett in particular going above and beyond to help the customer save money on their monthly bill. Overall, the Xfinity Store by Comcast in Frederick, MD provides a range of services and generally delivers a great customer experience, with knowledgeable and helpful staff.
Just waited more than 30 mins to return my equipment.. Unbelievable
December 2025
Stopped in for new modem and was in and out in less than 25 minutes. Employees were pleasant to talk to and gave me the best deal for my money.
October 2025
My iPhone had reached it’s storage capacity and I wasn’t able to do system updates. Chris, from the Apple Store was wonderful. He got it fixed so I don’t need a new iPhone now. It was a good experience.
