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“I went into T-Mobile in Wormans Mill today to have a strange microphone icon taken off my screen. My family, friends, and TMobile folks never saw it before but they were determined to get it fixed for me. They would not settle until they figured out what it was! Dolce and Jesus solved it and fixed it for me and were extremely competent and kind!! I’m going there when I need a new phone.”
Open 24 hours
5744 Industry Ln, Frederick
Internet Service Providers
“I just wanted to take a moment to express my gratitude for the outstanding service I received from your team today! I had been experiencing some issues with my internet connection, and I was getting a bit frustrated.
However, things took a turn for the better when your representative, [Jerry], reached out to me. They were extremely professional, courteous, and most importantly, very knowledgeable about the issue I was facing.
The technician not only resolved my issue promptly but also took the time to explain the solution in a way that made sense to me. I was impressed by their patience and dedication to ensuring that my service was up and running smoothly.”
“Had a great experience with a very helpful staff member Olly. I have been in the store on two separate occasions and she has always been the most helpful and friendly person in the building. I feel the location is understaffed but being the only corporate location in Frederick County makes it a popular location to get things taken care of. She went above and beyond to hear my issue and helped get it resolved. Longer than I wanted it to take but no fault of the overworked staff in this location.”
“When I first arrive I was nervous that I would be waiting a long time before being assisted. I waited about 5-10 minutes.
I wish I had gotten the name of the young woman who assisted me! I shared how fed up I was with my previous carrier. She was patient, kind and empathetic. I had a lot of questions and she answered them all without a problem. I opened a new line, new phone & no trade and I was in and out within an HOUR! After what I have been going through with my previous carrier, this experience was absolutely a breath of fresh air. Excellent customer service for sure.”
“I was just in to the thurmont store and had to get a new phone. Bishme helped me and was very knowledgeable. What's my account over and saw I was paying for extra data because I was going over and didn't realize it. He hooked me up with another plan that would save me money and make sure that did not happen. Then he helped me with getting a new phone and meeting the needs that I would have. Very personable and patient answering all of my questions.”
“My wife and I have had a great experience with Telegia at our two properties. The manager, Scott Stambaugh, has been great about making sure that we are taken care of at all times. Recommended.”
“Can't vouch for anyone else, but Mike helped me and my housemates out with a new router. Xe was nice and very helpful, especially right before close. Nobody goes into one of these stores anticipating an easy time, so it was a welcome surprise. If we need to go in again, we'll definitely keep an eye out for xem!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Tony was super friendly and extremely helpful. Made getting a new phone and my own phone plan super easy and explained everything he was doing. 10/10 recommend coming to this store”