This Cricket Wireless Authorized Retailer in Gaithersburg is highly recommended by customers for its exceptional and professional service. The team is described as competent, friendly, and excellent, providing great customer service and assistance with switching plans and recovering data. Reviews note the workers are very nice and helpful. While the store is mentioned as a bit small, it is considered a savior for the local area. Customers love the experience and highly recommend visiting this location for all cell phone service needs.
They were great! Phone got wet and I needed a new one ASAP. They were so fast to set up a replacement and get it transfered and was done in 20 minutes. Thanks dudes
December 2025
I needed to upgrade my phone and Jennifer assisted me by showing me various phones. I selected the 2025 Moto Edge. Jennifer setup my phone and transferred all my data from my old phone. She was very friendly and provided great customer service. This is the second time I've used this store and I highly recommend this location.
August 2025
The Young Gentleman was very respectful, helpful and informative. I like this location better than the Twin Brook one.
