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March 2024 by geovanny ayala
Incredible experience at this phone store. The service was exceptional, they assisted me with everything and recovered all my data. I highly recommend it to everyone, special thanks to Jennifer and Cristina for their professional and friendly assistance.
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February 2024 by Raise your Horns!!
Staff serves reluctantly! They don't make me want to buy them even a phone.
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May 2023 by KLee AICPA
Not a friendly, and over-charge compared to online. Store clerk said $29 activation for the hotspot data plan, and I said online only charge $9, and she said, $29 at the store. If you don't want it, buy it online. So I said, that's fine, and I needed a plan. She said 50GB for $55. I said online offers 50GB + 50GB bonus for $55, and she said, it's only for online. If you want, get it online. Not so friendly. So I left the store and order it online with 2-day shipping. Never will visit this store again.
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March 2023 by John Doe
The store is a savior for us in Gaithbiurg and Germantown. The workers in this store are apparently nice people Especially Vilu
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March 2023 by Daniel Shay
The best cricket in the area.
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September 2022 by Juanc Salcedo
Very professional staff very helpful
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May 2022 by addy ayala
My husband and I visited this location in Gaithersburg and we loved the customer service experience we received. The manager was excellent and professional; answering all the questions we had in order to switch to Cricket. I truly recommend visited the store if you want to experience a great customer service.
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April 2022 by Mango Marie
I wouldn't recommend working here .
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April 2022 by Flavia Martins
Very good
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September 2020 by Treyvone Justice
The service was great
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June 2020 by Zafar Kazi
Great customer service!
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May 2020 by Diana Hernandez
staff was great, they made it seem very welcome and not like they wanted their commission.... i would definitely refer friends and family...they worked together as a team, good job luz, kevin. and I'm sorry didn't catch the 3 person name..... you guys were great ?
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January 2020 by John B.
I needed to upgrade my phone because mine crashed. I called the store to make sure they had the phone I was interested in. I spoke with Lucy on the phone and she was very courteous and helpful. I selected this store over the one by my house because of how I was treated in the phone and their good Google reviews. Once at the store I was showed the phone and looked at a couple of others. Lucy suggested that I stick with my original choice and didn't try to up s sell me a more expensive phone. She set up everything and have me a discount on a case. Before I left, she put her name and store phone number in my phone and said to call if I need any assistance or stop by the store. I highly recommend this store if you need a phone. There was no pressure to buy a high dollar phone or upgrade my current plan. Thanks for making this purchase go so smoothly.
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December 2019 by Makensy Mathews
Marylin is the best. Great service and very knowledgeable. She was a tremendous help to a friend of mine who needed help restoring his phone contacts. Very thorough and dedicated. Thanks for a great experience. Highly recommend this location.
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July 2019 by C.A. Margazano
Customer service is amazing!
