Fitzgerald Subaru Gaithersburg is a trusted Subaru dealer serving drivers across the area. Customers report wonderful and very good experiences when buying a new car, with many praising the exceptional customer service. Staff members are described as friendly, helpful, knowledgeable, patient, understanding, and straight-forward. They work with customers to address all needs, ensure a quick turnaround, and provide thorough explanations of a vehicle's features. The team also shows support after the purchase. For service and maintenance, experiences are generally positive. The service department provides great, courteous, and professional service every time, with excellent communication that keeps customers updated. While occasional inconveniences can occur, such as scheduling delays, the staff works to make things right, such as by offering a loaner car. They also perform helpful vehicle inspections. Overall, Fitzgerald Subaru Gaithersburg delivers good experiences, leading many customers to state they will return.
My? Experience was great. The person who assists me Was Wonderful
September 2025
Bik and Kevin are the best. BEST CUSTOMER SERVICE! you won't regret! I am very pleased with them. He's very straight forward and patient although I was very pushy during the process! Everybody should buy from them! I love it! Thank You!
September 2025
All service personnel were Very courteous and professional… I was very pleased with my experience
