Fitzgerald Subaru Gaithersburg is a trusted Subaru dealer serving the area. Customers report having wonderful and very good experiences when buying a new car. The sales staff is described as the best, offering excellent and exceptional customer service. They are noted for being friendly, helpful, knowledgeable, patient, understanding, and straight forward. Salespeople work with customers to address all needs, explain features, and ensure a quick turnaround when required. Support continues after the purchase to answer any questions. For service and maintenance, the experience is also positive. The service team provides great service every time, characterized as courteous and professional. Communication is excellent, with customers kept updated on progress. Even when inconveniences occur, such as recall work delays, the staff works to make things right, such as by offering a loaner car. They also perform helpful vehicle inspections. Overall, customers are very pleased and state they will return.
My? Experience was great. The person who assists me Was Wonderful
September 2025
Bik and Kevin are the best. BEST CUSTOMER SERVICE! you won't regret! I am very pleased with them. He's very straight forward and patient although I was very pushy during the process! Everybody should buy from them! I love it! Thank You!
September 2025
All service personnel were Very courteous and professional… I was very pleased with my experience
